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- Tasks: Run exciting skill games and create unforgettable experiences for guests.
- Company: Join HB Leisure, the global leader in theme park games and amusements.
- Benefits: Flexible hours, daily bonuses, discounts, and access to wellbeing resources.
- Other info: Opportunities to travel globally and develop valuable career skills.
- Why this job: Work in a fun environment and help families make magical memories.
- Qualifications: Great customer service skills and a positive, outgoing personality.
The predicted salary is between 20000 - 25000 £ per year.
Interested in working at the UK’s favourite family theme park? Are you excited by the idea of joining a beautifully landscaped park that’s home to Peppa Pig World, thrilling rides, and stunning gardens? Does helping families create magical memories in a fun, friendly environment sound like your perfect day? Then this is the role for you!
HB Leisure Ltd are looking for enthusiastic and people-centric individuals to work as part-time Customer Service Assistants (Games Host) at Paulton’s Park. As a Customer Service Assistant (Games Host), you will be responsible for running our thrilling skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games.
Your Duties & Responsibilities:
- Operate and manage a skilled games kiosk in a high-energy, theme park environment
- Engage with guests of all ages, ensuring a fun and memorable experience
- Maintain a warm and welcoming atmosphere throughout the event
- Handle transactions and prize distribution with confidence and enthusiasm
Who Are HB Leisure Ltd?
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.
In return we will offer you:
- Daily Bonus Scheme
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&C's)
- Discounts to hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
- Staff Canteen
- Discounted meals for all staff on site
- Uniform provided
- Public Transport Routes available to and from the park
Person Specification:
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- A passion for hospitality and creating joyful moments
- Ability to thrive in a fast-paced, outdoor setting all year round
- Are able to offer good availability on weekdays and weekends (including bank holidays)
- Be able to follow instructions and comply with all company standards
If a desk isn’t for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
Customer Service Assistant (Games) in Hampshire employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Games) in Hampshire
✨Tip Number 1
Get to know the park! Familiarise yourself with the rides, games, and attractions. When you chat with the hiring team, showing your enthusiasm for the park will make you stand out as a passionate candidate.
✨Tip Number 2
Practice your customer service skills! Think of fun ways to engage with guests and create memorable experiences. Role-play scenarios with friends or family to boost your confidence before the interview.
✨Tip Number 3
Dress the part! Even if it’s just an interview, showing up in smart-casual attire can demonstrate your professionalism and respect for the role. Plus, it sets a positive tone for your interaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at HB Leisure.
We think you need these skills to ace Customer Service Assistant (Games) in Hampshire
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your excitement for the role shine through! We want to see your passion for creating magical memories and engaging with guests. A sprinkle of personality can make your application stand out!
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your past roles have prepared you for this fun, fast-paced environment. Connect the dots for us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Service Assistant role. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling. Plus, it shows you’re keen to join our vibrant team at HB Leisure!
How to prepare for a job interview at HB Leisure
✨Show Your Enthusiasm
Make sure to express your excitement about working in a fun, family-friendly environment. Talk about why you love theme parks and how you can contribute to creating magical memories for guests.
✨Demonstrate Your Customer Service Skills
Prepare examples of past experiences where you provided excellent customer service. Highlight situations where you engaged with customers, resolved issues, or created enjoyable experiences, as this role is all about making guests feel welcome.
✨Be Ready for a Fast-Paced Environment
Since the role involves working in a high-energy setting, be prepared to discuss how you handle pressure and multitask. Share any relevant experiences that showcase your ability to thrive in busy situations.
✨Know the Company and Its Values
Research HB Leisure and understand their mission and values. Be ready to discuss how your personal values align with theirs, especially regarding hospitality and creating joyful moments for families.