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- Tasks: Run exciting skill games and create unforgettable experiences for guests.
- Company: Join HB Leisure, the global leader in theme park games and amusements.
- Benefits: Flexible hours, daily bonuses, discounts, and access to wellbeing resources.
- Why this job: Work in a fun environment and help families make magical memories.
- Qualifications: Great customer service skills and a positive, outgoing personality.
- Other info: Opportunities to travel globally and develop valuable career skills.
The predicted salary is between 10 - 12 £ per hour.
Interested in working at the UK’s favourite family theme park? Are you excited by the idea of joining a beautifully landscaped park that’s home to Peppa Pig World, thrilling rides, and stunning gardens? Does helping families create magical memories in a fun, friendly environment sound like your perfect day? Then this is the role for you!
HB Leisure Ltd are looking for enthusiastic and people-centric individuals to work as part-time Customer Service Assistants (Games Host) at Paulton’s Park. As a Customer Service Assistant (Games Host), you will be responsible for running our thrilling skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games.
Your Duties & Responsibilities:
- Operate and manage a skilled games kiosk in a high-energy, theme park environment
- Engage with guests of all ages, ensuring a fun and memorable experience
- Maintain a warm and welcoming atmosphere throughout the event
- Handle transactions and prize distribution with confidence and enthusiasm
Who Are HB Leisure Ltd?
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.
In return we will offer you:
- Daily Bonus Scheme
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&C's)
- Discounts to hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
- Staff Canteen
- Discounted meals for all staff on site
- Uniform provided
- Public Transport Routes available to and from the park
Person Specification:
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- A passion for hospitality and creating joyful moments
- Ability to thrive in a fast-paced, outdoor setting all year round
- Are able to offer good availability on weekdays and weekends (including bank holidays)
- Be able to follow instructions and comply with all company standards
If a desk isn’t for you, then you are for us, so why don’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
Locations
Customer Service Assistant (Games) in Hampshire, Romsey employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Games) in Hampshire, Romsey
✨Tip Number 1
Get to know the park! Familiarise yourself with the rides, games, and attractions. When you chat with guests, your enthusiasm will shine through, making their experience even more magical.
✨Tip Number 2
Practice your people skills! Engage with friends or family in fun scenarios to boost your confidence. The more comfortable you are interacting with others, the better you'll be at creating those joyful moments for guests.
✨Tip Number 3
Show off your personality! When you apply, let your unique traits come through. We love a positive, outgoing vibe, so don’t be shy about sharing what makes you, you!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining our vibrant team at HB Leisure. Let’s make some magical memories together!
We think you need these skills to ace Customer Service Assistant (Games) in Hampshire, Romsey
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your excitement for the role shine through! We want to see your passion for creating magical memories and how you can bring that energy to our team at Paulton’s Park.
Tailor Your Application: Make sure to customise your application to highlight your customer service skills and any relevant experience. We love seeing how your background aligns with our fun, friendly environment and the responsibilities of a Games Host.
Be Yourself: Don’t be afraid to let your personality come through in your writing! We’re looking for outgoing individuals who can engage with guests of all ages, so show us who you are and why you’d be a great fit for our vibrant team.
Apply Through Our Website: For the best chance of joining us, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to working in an amazing theme park environment!
How to prepare for a job interview at HB Leisure
✨Show Your Enthusiasm
Make sure to express your excitement about working in a fun, family-friendly environment. Talk about why you love theme parks and how you can contribute to creating magical memories for guests.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone, as this role is all about engaging with guests and ensuring they have a great time.
✨Be Ready for a Fast-Paced Environment
Since this job involves working in a high-energy setting, be prepared to discuss how you handle pressure and stay organised. Share any experiences where you thrived in busy situations, especially outdoors.
✨Know the Company and Its Values
Research HB Leisure and understand their mission and values. Be ready to discuss how your personal values align with theirs, particularly around creating joyful moments and providing exceptional service.