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- Tasks: Lead daily operations and motivate your team in a fun theme park environment.
- Company: Join HB Leisure, a global leader in skill games at major attractions since 1927.
- Benefits: Enjoy competitive pay, bonuses, gym discounts, and access to a private GP.
- Other info: Opportunities to travel internationally and further your career in a dynamic setting.
- Why this job: Be part of an exciting culture while creating unforgettable experiences for guests.
- Qualifications: Must have 2-3 years of managerial experience and strong guest service skills.
The predicted salary is between 30000 - 42000 £ per year.
Games Manager – Chessington World of Adventures – Chessington, London
Looking for a dynamic role in the world of theme park attractions? HB Leisure is searching for a passionate Games Manager to join our team. If you thrive in fast-paced environments, love engaging with visitors, and have a knack for leadership, this could be the perfect next step for you.
HB Leisure is the leading attraction partner for skill games and amusements around the world operating in over 150 major theme parks and attractions, in over 25 countries. Since it\’s foundation in 1927, our staff bring their unique friendly touch and exciting range of skill games and arcades to over 150 million customers every year.
Ready to level up? Keep reading to learn more about this thrilling opportunity.
Job Responsibilities:
- Ensuring the day to day running of all site operations
- Review all game performances
- High standards are maintained throughout the site by conducting site walkarounds.
- Ensure all Health & Safety procedures are implemented and followed providing a safe environment for all staff and customers
- Monitor stock levels and trends to meet customer demand and sales opportunities.
- Ensure cash collections are carried out accurately and securely
- Ensure a good working environment for your team
- Motivating, training and developing your team.
- Respond to customer requests in a prompt and appropriate manner
In return, we will offer you:
- Competitive salary
- Performance Bonus Scheme
- Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!
- Opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of our international locations
- Further training and progression plans
Who We\’re Looking For:
- Experience of managing teams of 20+ staff
- 2-3 years\’ experience minimum in a managerial position
- Have great guest service and communication skills and a positive, outgoing personality
- Be willing to learn the art of sales and motivated to reach daily sales targets
- Be honest, reliable, responsible individual with a strong work ethic
- Be able to demonstrate a high-level of attention to detail
- Experience in retail, sales or amusement games at managerial level.
Ready to take your career to the next level with HB Leisure? If you\’re a motivated leader with a passion for creating unforgettable guest experiences, we\’d love to hear from you!
Join us and be part of the fun, leading teams in some of the world\’s most exciting theme parks. Apply today and take the first step toward an adventure-filled future!
Games Manager - Chessington World of Adventures - Chessington, London employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Games Manager - Chessington World of Adventures - Chessington, London
✨Tip Number 1
Familiarise yourself with the specific games and attractions at Chessington World of Adventures. Understanding the unique offerings will help you engage more effectively during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of HB Leisure. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Games Manager position.
✨Tip Number 3
Prepare to discuss your leadership style and experiences managing teams. Be ready to share specific examples of how you've motivated and developed staff in previous roles, as this is a key aspect of the Games Manager position.
✨Tip Number 4
Showcase your customer service skills by thinking of ways to enhance guest experiences. Consider innovative ideas or strategies that could be implemented in the games area, as this will highlight your proactive approach and passion for the role.
We think you need these skills to ace Games Manager - Chessington World of Adventures - Chessington, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in fast-paced environments like theme parks or retail. Emphasise your leadership skills and any specific achievements that demonstrate your ability to motivate and develop a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service and your understanding of the role. Mention your experience with sales targets and how you can contribute to maintaining high standards at HB Leisure.
Highlight Relevant Experience: In your application, be sure to detail your previous managerial roles, especially those involving teams of 20+ staff. Include examples of how you've successfully managed operations and improved performance in similar settings.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Chessington World of Adventures. Mention why you are drawn to this position and how it aligns with your career goals, particularly in creating unforgettable guest experiences.
How to prepare for a job interview at HB Leisure
✨Show Your Passion for Guest Engagement
As a Games Manager, your ability to engage with visitors is crucial. Be prepared to share examples of how you've created memorable experiences for guests in previous roles. This will demonstrate your enthusiasm and suitability for the position.
✨Highlight Your Leadership Skills
With experience managing teams of 20+ staff, it's important to showcase your leadership style. Discuss specific instances where you've motivated and developed your team, as well as how you handle challenges in a fast-paced environment.
✨Demonstrate Attention to Detail
The role requires a high level of attention to detail, especially regarding health and safety procedures. Prepare to discuss how you ensure standards are maintained and provide examples of how you've successfully implemented safety protocols in past positions.
✨Prepare for Sales-Related Questions
Since the role involves meeting sales targets, be ready to talk about your experience with sales strategies. Share any successful tactics you've used to boost sales or improve customer satisfaction, showing your motivation to achieve results.