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For Companies At a Glance
- Tasks: Lead a fun team and ensure top-notch guest service at skill games kiosks.
- Company: Join a leading leisure and entertainment company in the UK.
- Benefits: Enjoy flexible hours, bonus schemes, and great career growth opportunities.
- Why this job: Be part of an exciting environment where your leadership makes a difference.
- Qualifications: Strong communication and leadership skills; passion for hospitality is a must.
- Other info: Thriving fast-paced atmosphere perfect for those who love a challenge.
The predicted salary is between 28800 - 43200 £ per year.
A leading leisure and entertainment company in the UK is seeking a Customer Service Supervisor (Games) to manage and support a team at Paulton's Park. The role involves leading operations of skill games kiosks and ensuring exceptional guest service.
Ideal candidates will possess strong communication and leadership skills, thrive in fast-paced environments, and be passionate about hospitality.
Benefits include flexible hours, bonus schemes, and career growth opportunities.
Games Customer Service Supervisor — Lead a Fun, Fast-Paced Team employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Games Customer Service Supervisor — Lead a Fun, Fast-Paced Team
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their fun, fast-paced environment.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or resolved conflicts. We want to hear about your experiences that showcase your communication skills and passion for hospitality.
✨Tip Number 3
Be ready to demonstrate your customer service skills! Prepare examples of how you've gone above and beyond for guests. This role is all about exceptional service, so show us you’ve got what it takes!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Paulton’s Park.
We think you need these skills to ace Games Customer Service Supervisor — Lead a Fun, Fast-Paced Team
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you love creating memorable experiences for guests, so share any relevant stories or examples that highlight your passion.
Highlight Your Leadership Skills: As a Customer Service Supervisor, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about any previous experience managing teams or projects, and how you motivated others to achieve great results.
Tailor Your Application: Don’t just send a generic application! We want to see that you've taken the time to understand the role and our company. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, it shows us you’re serious about joining our fun, fast-paced team!
How to prepare for a job interview at HB Leisure
✨Know the Company Inside Out
Before your interview, do some homework on the leisure and entertainment company. Understand their values, mission, and what makes them stand out in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Customer Service Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you motivate others and ensure exceptional service, especially in fast-paced environments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios related to customer service in a games environment. Practice your responses to show how you'd maintain high standards of guest service while managing a busy team.
✨Express Your Passion for Hospitality
Let your enthusiasm for hospitality shine through during the interview. Share personal stories or experiences that reflect your passion for providing excellent service. This will resonate well with the interviewers and show that you're genuinely interested in the role and the company.
