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- Tasks: Run skill games and deliver top-notch customer service to guests.
- Company: Join HB Leisure, a global leader in skilled games across 29 countries.
- Benefits: Enjoy competitive pay, flexible hours, bonuses, and discounts at top retailers.
- Why this job: Work in a fun theme park, develop valuable skills, and travel globally!
- Qualifications: Great communication skills, positive attitude, and reliable transportation required.
- Other info: Winter opportunities available; must be available on weekdays and weekends.
The predicted salary is between 20000 - 28000 £ per year.
Customer Service Assistant (Games) – Twycross Zoo – Atherstone, Warwickshire HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team. We like to do things differently here at HB Leisure , we don\’t just open doors to a career in the leisure industry , and we also offer the opportunity to travel the globe to experience working in our other incredible locations ! If a desk isn’t for you, then you are for us, so why don\’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career! As a Customer Service Assistant (Games Host) , you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games! In return we will offer you: Competitive rates of pay Daily Bonus Scheme Flexible working hours Recommend A Friend Bonus (Subject to T&C\’s) Winter Opportunities between your Seasonal Contract Discounts to hundreds of tops retailers Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts. Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations Person Specification: Great customer service, communication skills and a positive, outgoing personality Honest, reliable and a responsible individual with strong work ethic Are able to offer good availability on weekdays and weekends (including bank holidays) Be able to follow instructions and comply with all company standards Have reliable transportation – due to the location of the site
Customer Service Assistant (Games) - Twycross Zoo - Atherstone, Warwickshire employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Games) - Twycross Zoo - Atherstone, Warwickshire
✨Tip Number 1
Show your enthusiasm for customer service! When you interact with us during the application process, let your passion for helping others shine through. Share any relevant experiences where you went above and beyond to ensure a great experience for customers.
✨Tip Number 2
Familiarize yourself with the games and attractions we offer at Twycross Zoo. Being knowledgeable about our services will not only impress us but also help you engage with guests effectively, showcasing your commitment to providing excellent service.
✨Tip Number 3
Highlight your flexibility in working hours. Since we value availability on weekdays, weekends, and bank holidays, make sure to communicate your willingness to work during these times. This shows us that you're ready to be a reliable part of our team.
✨Tip Number 4
Demonstrate your outgoing personality! In a fun theme park environment, being approachable and friendly is key. Share examples of how you've created positive interactions in previous roles, as this will resonate with our team culture.
We think you need these skills to ace Customer Service Assistant (Games) - Twycross Zoo - Atherstone, Warwickshire
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Customer Service Assistant (Games Host) at HB Leisure. Highlight your customer service skills and any relevant experience in your application.
Show Your Personality: Since the role requires a positive and outgoing personality, let your character shine through in your cover letter. Share experiences that demonstrate your enthusiasm for customer interaction and fun environments.
Highlight Availability: Clearly state your availability for weekdays, weekends, and bank holidays in your application. This shows your commitment and flexibility, which are important for this role.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize any previous roles in customer service or similar environments to make your application stand out.
How to prepare for a job interview at HB Leisure
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to ensure a great experience for customers.
✨Demonstrate Your Communication Skills
Since this role requires strong communication skills, practice clear and friendly communication. Be prepared to answer questions in a way that showcases your ability to engage with guests and create a fun atmosphere.
✨Highlight Your Reliability and Work Ethic
Discuss your reliability and commitment to your work. Provide examples of how you've been dependable in previous roles, especially in fast-paced environments like theme parks or customer service settings.
✨Be Ready to Discuss Availability
Since the job requires good availability on weekdays, weekends, and bank holidays, be prepared to discuss your schedule openly. Show that you are flexible and willing to accommodate the needs of the team.
