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- Tasks: Run skill games and provide top-notch customer service to guests.
- Company: Join HB Leisure, a global leader in amusement games across 29 countries.
- Benefits: Enjoy competitive pay, flexible hours, and discounts at hundreds of retailers.
- Why this job: Work in a fun theme park, develop valuable skills, and travel globally.
- Qualifications: Great communication skills, positive attitude, and reliable availability required.
- Other info: Winter opportunities available and access to wellbeing resources.
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.
We like to do things differently here at HB Leisure; we don’t just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations! If a desk isn’t for you, then you are for us, so why don’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
As a Customer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games!
In return we will offer you:
- Competitive rates of pay
- Daily Bonus Scheme
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&C's)
- Winter Opportunities between your Seasonal Contract
- Discounts to hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Person Specification:
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- Able to offer good availability on weekdays and weekends (including bank holidays)
- Be able to follow instructions and comply with all company standards
- Have reliable transportation – due to the location of the site
Customer Service Assistant (Games) - Crealy Theme Park & Resort - Exeter, Devon employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Games) - Crealy Theme Park & Resort - Exeter, Devon
✨Tip Number 1
Familiarise yourself with the games and attractions at Crealy Theme Park & Resort. Understanding the specific games you'll be hosting will not only help you engage with guests but also demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Showcase your customer service skills by volunteering or working in similar environments, such as other theme parks or customer-facing roles. This experience will give you practical examples to discuss when you meet with us.
✨Tip Number 3
Be prepared to discuss your availability openly. Since the role requires flexibility on weekdays, weekends, and bank holidays, showing that you can accommodate this will make you a more attractive candidate.
✨Tip Number 4
Highlight your outgoing personality and ability to work in a team. We value a positive attitude, so think of examples where you've successfully collaborated with others or created a fun atmosphere in previous roles.
We think you need these skills to ace Customer Service Assistant (Games) - Crealy Theme Park & Resort - Exeter, Devon
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Service Assistant (Games Host). Tailor your application to highlight relevant skills and experiences that match what HB Leisure is looking for.
Highlight Customer Service Skills: Since this role focuses on delivering excellent customer service, make sure to emphasise any previous experience you have in customer-facing roles. Use specific examples to demonstrate your communication skills and positive attitude.
Show Enthusiasm for the Industry: Express your passion for working in a fun theme park environment. Mention any relevant experiences or interests in games and amusements that showcase your enthusiasm for the role and the company.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at HB Leisure
✨Show Your Enthusiasm
Make sure to express your excitement about working in a fun theme park environment. Highlight your passion for customer service and how you enjoy creating memorable experiences for guests.
✨Demonstrate Communication Skills
Prepare to showcase your communication skills during the interview. Practice answering questions clearly and confidently, and think of examples where you've successfully interacted with customers or resolved issues.
✨Highlight Flexibility and Availability
Since the role requires good availability on weekdays and weekends, be ready to discuss your schedule. Emphasise your willingness to work during busy periods, including bank holidays, to show that you're committed to the role.
✨Research the Company Culture
Familiarise yourself with HB Leisure's values and culture. Mention how you align with their approach to customer service and teamwork, and be prepared to discuss why you want to be part of their vibrant team.
