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- Tasks: Engage with guests and ensure they have a blast in the arcade.
- Company: Join HB Leisure, a global leader in amusement experiences across 29 countries.
- Benefits: Enjoy flexible hours, competitive pay, and discounts at top retailers.
- Why this job: Work in a fun theme park, develop valuable skills, and travel globally.
- Qualifications: Must have great customer service skills and be reliable with good availability.
- Other info: Opportunities to work in amazing locations like Asia, Europe, and the USA.
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.
We like to do things differently here at HB Leisure; we don’t just open doors to a career in the leisure industry, we also offer the opportunity to travel the globe to experience working in our other incredible locations! If a desk isn’t for you, then you are for us, so why don’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games in the Arcade.
In return we will offer you:
- Competitive rates of pay
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&C's)
- Winter Opportunities between your Seasonal Contract
- Discounts to hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Person Specification:
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- Able to offer good availability on weekdays and weekends (including bank holidays)
- To be able to work until 10pm on busy days
- Be able to follow instructions and comply with all company standards
- Have reliable transportation – due to the location of the site
Customer Service Assistant (Arcades) - Legoland - Windsor, Berkshire employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Arcades) - Legoland - Windsor, Berkshire
✨Tip Number 1
Show your enthusiasm for customer service! When you meet potential employers or during networking events, express your passion for creating memorable experiences for guests. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Familiarise yourself with the arcade games and attractions at Legoland. Being knowledgeable about the products and services offered will allow you to engage more effectively with guests and demonstrate your commitment to the role.
✨Tip Number 3
Network with current employees or those in similar roles. Reach out on platforms like LinkedIn to ask about their experiences and any tips they might have. This can provide valuable insights and potentially lead to a referral.
✨Tip Number 4
Be prepared to showcase your communication skills in person. During any interviews or informal meet-ups, practice active listening and engaging conversation to highlight your outgoing personality, which is essential for this role.
We think you need these skills to ace Customer Service Assistant (Arcades) - Legoland - Windsor, Berkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any roles that involved working in a fun or fast-paced environment. Emphasise skills like communication and teamwork, which are crucial for a Customer Service Assistant.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Legoland and how your personality aligns with their vibrant team culture. Use specific examples from your past experiences.
Highlight Availability: Clearly state your availability in your application. Since the role requires flexibility on weekdays, weekends, and bank holidays, make it easy for them to see when you can work.
Showcase Your Personality: In your application, let your positive and outgoing personality shine through. Use a friendly tone and express your passion for providing excellent customer service, as this is key for the role.
How to prepare for a job interview at HB Leisure
✨Show Your Enthusiasm
Make sure to express your excitement about working in a fun theme park environment. HB Leisure values a positive and outgoing personality, so let your enthusiasm shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to ensure a great experience for customers, as this role heavily relies on those skills.
✨Be Ready for Flexibility
Since the job requires availability on weekdays, weekends, and bank holidays, be prepared to discuss your schedule openly. Highlight your willingness to work flexible hours, especially during busy periods.
✨Research the Company
Familiarise yourself with HB Leisure and its operations in various locations. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.
