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- Tasks: Deliver awesome customer service and ensure guests have a blast in the arcade.
- Company: Join HB Leisure, a global leader in skilled games and amusements with locations worldwide.
- Benefits: Enjoy flexible hours, competitive pay, discounts, and access to wellbeing resources.
- Why this job: Work in a fun environment, develop valuable skills, and explore amazing locations globally.
- Qualifications: Great communication skills, positive attitude, reliable, and available on weekdays and weekends.
- Other info: Opportunities to travel and work in incredible places like Asia, Europe, and the USA.
Customer Service Assistant (Arcades) – Carousel Amusements – Westward Ho, Bideford HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team. We like to do things differently here at HB Leisure , we don\’t just open doors to a career in the leisure industry , and we also offer the opportunity to travel the globe to experience working in our other incredible locations ! If a desk isn’t for you, then you are for us, so why don\’t you join us working in a fun environment and develop skills that will be recognised throughout your career! As a Customer Service Assistant (Arcade Host) , you will be responsible for delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games in the Arcade. In return we will offer you: Competitive rates of pay Flexible working hours Recommend A Friend Bonus (Subject to T&C\’s) Winter Opportunities between your Seasonal Contract Discounts to hundreds of tops retailers Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts. Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations Person Specification: Great customer service, communication skills and a positive, outgoing personality Honest, reliable and a responsible individual with strong work ethic Are able to offer good availability on weekdays and weekends (including bank holidays) Be able to follow instructions and comply with all company standards Have reliable transportation – due to the location of the site
Customer Service Assistant (Arcades) - Carousel Amusements - Westward Ho, Bideford employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Arcades) - Carousel Amusements - Westward Ho, Bideford
✨Tip Number 1
Show your enthusiasm for customer service! When you interact with us, let your passion for helping others shine through. Share any previous experiences where you went above and beyond to ensure a great experience for customers.
✨Tip Number 2
Highlight your flexibility and availability. Since we value team members who can work on weekdays, weekends, and bank holidays, make sure to mention your willingness to adapt your schedule to meet the needs of our vibrant arcade environment.
✨Tip Number 3
Demonstrate your outgoing personality! We love individuals who can engage with guests and create a fun atmosphere. Think of ways to showcase your friendly demeanor during any interactions with us.
✨Tip Number 4
Be prepared to discuss your transportation options. Since our location requires reliable transport, it’s a good idea to mention how you plan to get to work, ensuring us that you can consistently show up on time.
We think you need these skills to ace Customer Service Assistant (Arcades) - Carousel Amusements - Westward Ho, Bideford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Service Assistant. Highlight your relevant experience in customer service and any skills that align with the role.
Tailor Your CV: Customize your CV to emphasize your customer service experience, communication skills, and positive personality traits. Use specific examples that demonstrate your ability to engage with customers and create a fun environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at HB Leisure and how your values align with their mission to provide excellent customer service.
Highlight Availability: Make sure to clearly state your availability in your application. Since the role requires flexibility on weekdays, weekends, and bank holidays, emphasize your willingness to work during these times.
How to prepare for a job interview at HB Leisure
✨Show Your Enthusiasm for Customer Service
Make sure to express your passion for providing excellent customer service. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what they are looking for.
✨Demonstrate Your Communication Skills
Since communication is key in this role, practice clear and friendly responses. During the interview, engage with the interviewer by asking questions and showing that you can connect well with others.
✨Highlight Your Flexibility
Be prepared to discuss your availability, especially on weekends and bank holidays. Show that you are reliable and willing to adapt to the needs of the business, which is crucial for a role in a dynamic environment like an arcade.
✨Emphasize Your Positive Attitude
A positive, outgoing personality is essential for this position. Share instances where your upbeat demeanor helped create a fun atmosphere, as this will resonate with their company culture.
