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For Companies At a Glance
- Tasks: Deliver top-notch customer service and ensure guests have a blast in the arcade.
- Company: Join HB Leisure, a global leader in skilled games and amusements.
- Benefits: Competitive pay, flexible hours, and discounts at hundreds of retailers.
- Why this job: Work in a fun environment with amazing career opportunities worldwide.
- Qualifications: Great communication skills and a positive, reliable attitude.
- Other info: Access to wellbeing resources and virtual workouts for a balanced lifestyle.
The predicted salary is between 12000 - 18000 £ per year.
Overview
As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games in the Arcade.
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.
Responsibilities
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- Are able to offer good availability on weekdays and weekends (including bank holidays)
- Be able to follow instructions and comply with all company standards
- Have reliable transportation – due to the location of the site
- Operate in a fun theme park environment and develop skills that will be recognised throughout your career
Benefits
- Competitive rates of pay
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&C\’s)
- Winter Opportunities between your Seasonal Contract
- Discounts to hundreds of tops retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world\’s most amazing locations
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Customer Service Assistant (Arcades) - Carousel Amusements - Westward Ho, Bideford employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Arcades) - Carousel Amusements - Westward Ho, Bideford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Carousel Amusements and HB Leisure. Understanding their values and what makes them tick will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or difficult customers. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Show off your personality! As a Customer Service Assistant, being outgoing and positive is key. Don’t be afraid to let your fun side shine through in your conversations – it’s all about making a connection!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and ready to join our vibrant team. Plus, you’ll get all the latest updates on opportunities and benefits!
We think you need these skills to ace Customer Service Assistant (Arcades) - Carousel Amusements - Westward Ho, Bideford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see that positive, outgoing vibe you bring to customer service. Don’t be afraid to show us how much fun you can make the arcade experience for our guests.
Tailor Your Application: Make sure to tailor your application to the role of Customer Service Assistant. Highlight your communication skills and any relevant experience in customer service. We love seeing how you can connect with our guests and create a memorable experience!
Be Honest and Reliable: We value honesty and reliability, so be upfront about your availability and work ethic in your application. If you can work weekends and bank holidays, let us know! It shows you're committed and ready to jump into the fun.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way to joining our vibrant team!
How to prepare for a job interview at HB Leisure
✨Show Off Your Customer Service Skills
Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've handled difficult situations or gone above and beyond for a customer. This will demonstrate your ability to deliver excellent service, which is key for a role as a Customer Service Assistant.
✨Be Outgoing and Positive
Since the job requires a positive and outgoing personality, let that shine through in your interview. Smile, maintain eye contact, and engage with the interviewer. They’ll be looking for someone who can create a fun atmosphere for guests, so show them you’re the right fit!
✨Know the Company and Its Values
Do a bit of research on HB Leisure and Carousel Amusements before your interview. Understand their mission and values, and think about how your own work ethic aligns with theirs. This shows that you’re genuinely interested in the company and not just any job.
✨Prepare for Availability Questions
Since the role requires good availability on weekdays and weekends, be ready to discuss your schedule. Be honest about your availability and show that you’re flexible. This will reassure them that you can meet the demands of the job, especially during busy periods.
