Customer Service Assistant (Arcades) in London

Customer Service Assistant (Arcades) in London

London Full-Time No working from home possible
HB Leisure

Interested in working at one of the UK’s wildest and most thrilling family adventure resorts? Are you excited by the idea of joining a park filled with over 40 rides and attractions, amazing animals, and themed lands bursting with character? Does helping guests create magical, unforgettable moments sound like your kind of day? Then this is the role for you!

HB Leisure Ltd are looking for enthusiastic and people-centric individuals to work as Customer Service Assistants (Arcade Host) at Chessington World of Adventure!

As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests, restocking prizes, handing out prizes and ensuring that they have as much fun as possible playing our games in the Arcade.

Your Duties & Responsibilities

  • Welcome guests and provide great customer service
  • Manage and restock prize inventory
  • Ensure the cleanliness and tidiness of the arcade and games
  • Report any machine issues and needed repairs to management
  • Support general arcade operations

Person Specification

  • Great customer service, communication skills and a positive, outgoing personality
  • Honest, reliable and a responsible individual with strong work ethic
  • A passion for hospitality and creating joyful moments
  • Ability to thrive in a fast-paced, outdoor setting all year round
  • Have good availability on weekdays and weekends (including bank holidays)
  • Be able to follow instructions and comply with all company standards

Benefits

  • Daily Bonus Scheme
  • Flexible working hours
  • Recommend A Friend Bonus (Subject to T&Cs)
  • Discounts to hundreds of top retailers
  • Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
  • Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
  • On site canteen for staff members serving delicious meals
  • Uniform Provided
  • 25% discount on all retail purchases on site
  • Additional rewards and bonuses provided by Chessington World of Adventure throughout the year.

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Customer Service Assistant (Arcades) in London employer: HB Leisure

HB Leisure is an exceptional employer, offering a dynamic work environment at Chessington World of Adventure where employees can thrive while delivering outstanding customer service. With flexible hours, generous employee discounts, and unique opportunities for global travel, we foster a vibrant culture that prioritises personal growth and enjoyment in the workplace.

HB Leisure

Contact Details:

HB Leisure Recruitment Team