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- Tasks: Deliver excellent customer service and ensure guests have fun in the arcade.
- Company: Join HB Leisure, a global leader in skilled games and amusements.
- Benefits: Competitive pay, flexible hours, travel opportunities, and wellbeing resources.
- Why this job: Work in a vibrant theme park environment and develop valuable skills.
- Qualifications: Great communication skills, positive attitude, and reliable work ethic.
- Other info: Exciting career growth with opportunities to work globally in amazing locations.
Overview
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.
We like to do things differently here at HB Leisure. We don’t just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations!
If a desk isn’t for you, then you are for us, so why don’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
Responsibilities
As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games in the Arcade.
Benefits
- Competitive rates of pay
- Flexible working hours
- Recommend A Friend Bonus(Subject to T&C\’s)
- Winter Opportunities between your Seasonal Contract
- Discounts to hundreds of tops retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Person Specification
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- Are able to offer good availability on weekdays and weekends (including bank holidays)
- Be able to follow instructions and comply with all company standards
- Have reliable transportation – due to the location of the site
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Customer Service Assistant (Arcades) employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Arcades)
✨Tip Number 1
Get to know the company! Research HB Leisure and its values. When you understand what makes us tick, you can tailor your approach and show how you fit right in with our fun-loving team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as an Arcade Host and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress us during the interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on social media. They can give you insider tips on what we look for and how to shine in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to join our vibrant team at HB Leisure!
We think you need these skills to ace Customer Service Assistant (Arcades)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive and outgoing nature. Remember, we’re all about fun here at HB Leisure!
Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience you have in customer service or working in a lively environment. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key skills and experiences are easy to spot. A well-structured application helps us get to know you better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our vibrant team at HB Leisure!
How to prepare for a job interview at HB Leisure
✨Show Off Your Customer Service Skills
Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've handled difficult situations or gone above and beyond for customers. This will demonstrate that you have the right skills and attitude for the role.
✨Be Outgoing and Positive
Since HB Leisure values a positive and outgoing personality, let your enthusiasm shine through! Smile, maintain eye contact, and engage with your interviewer. Show them that you’re not just looking for a job, but that you genuinely want to be part of their fun team.
✨Know the Company and Its Values
Do a bit of homework on HB Leisure before your interview. Understand their mission, values, and what makes them unique in the leisure industry. This knowledge will help you tailor your answers and show that you’re genuinely interested in being part of their vibrant team.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewer. Inquire about the team culture, opportunities for travel, or what a typical day looks like as a Customer Service Assistant. This shows your interest and helps you determine if it’s the right fit for you.
