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- Tasks: Deliver excellent customer service and ensure guests have fun in the arcade.
- Company: Join HB Leisure, a global leader in skilled games and amusements across 29 countries.
- Benefits: Enjoy flexible hours, competitive pay, and discounts at top retailers.
- Why this job: Work in a vibrant theme park, develop valuable skills, and travel globally.
- Qualifications: Great communication skills, positive attitude, and reliable transportation required.
- Other info: Winter opportunities available and a Recommend A Friend Bonus!
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team at Crealy Adventure Park.
We like to do things differently here at HB Leisure, we don’t just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations!
If a desk isn’t for you, then you are for us, so why don’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games in the Arcade.
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Great customer service, communication skills and a positive, outgoing personality
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Honest, reliable and a responsible individual with strong work ethic
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Are able to offer good availability on weekdays and weekends (including bank holidays)
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Be able to follow instructions and comply with all company standards
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Have reliable transportation – due to the location of the site
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Competitive rates of pay
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Flexible working hours
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Recommend A Friend Bonus (Subject to T&C’s)
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Winter Opportunities between your Seasonal Contract
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Discounts to hundreds of tops retailers
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Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
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Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Customer Service Assistant (Arcades) employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Arcades)
✨Tip Number 1
Show your enthusiasm for customer service! When you interact with us, let your passion for helping others shine through. Share any previous experiences where you went above and beyond to ensure a great experience for customers.
✨Tip Number 2
Highlight your flexibility and availability. Since we operate on weekends and bank holidays, make sure to communicate your willingness to work during these times. This shows that you're committed and ready to jump in when needed.
✨Tip Number 3
Demonstrate your outgoing personality! We love team members who can engage with guests and create a fun atmosphere. Think of ways to showcase your friendly demeanor during any interactions with us.
✨Tip Number 4
Be prepared to discuss your transportation options. Since our location requires reliable transport, it’s a good idea to mention how you plan to get to work. This will reassure us that you can consistently show up on time.
We think you need these skills to ace Customer Service Assistant (Arcades)
Some tips for your application 🫡
Understand the Role: Make sure to read the job description carefully. Understand what HB Leisure is looking for in a Customer Service Assistant and tailor your application to highlight relevant skills and experiences.
Showcase Your Personality: Since the role requires a positive and outgoing personality, make sure to convey your enthusiasm and energy in your cover letter. Share examples of how you've provided excellent customer service in the past.
Highlight Availability: Clearly state your availability in your application. Since the position requires flexibility on weekdays, weekends, and bank holidays, mention any specific times you can work.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at HB Leisure
✨Show Your Enthusiasm for Customer Service
Make sure to express your passion for providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a fun experience for guests.
✨Demonstrate Your Communication Skills
Since communication is key in this role, be prepared to showcase your ability to engage with guests. Practice clear and friendly responses to common customer inquiries to highlight your outgoing personality.
✨Highlight Your Flexibility and Availability
Be ready to discuss your availability, especially on weekends and bank holidays. Employers appreciate candidates who can work flexible hours, so emphasize your willingness to adapt to the needs of the team.
✨Prepare for Teamwork Scenarios
As a Customer Service Assistant, you'll be part of a vibrant team. Think of examples where you've successfully worked in a team environment and be ready to share how you contribute to a positive atmosphere.
