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- Tasks: Run skill games and deliver top-notch customer service in a fun theme park.
- Company: Join HB Leisure, a global leader in theme park attractions and skill games.
- Benefits: Enjoy competitive pay, bonuses, gym discounts, and access to a private GP.
- Why this job: Experience a vibrant work culture with opportunities to travel and grow your career.
- Qualifications: Must have great communication skills, reliability, and availability on weekends.
- Other info: Perfect for those who prefer an active job over a desk job!
Customer Service Assistant – Alton Towers – Stoke-on-Trent, Staffordshire HB Leisure is the leading attraction partner for skill games and amusements around the world operating in over 100 theme parks across 25 countries . We like to do things differently here at HB Leisure , we don\’t just open doors to a career in the leisure industry , and we also offer the opportunity to travel the globe ! If a desk isn’t for you, then you are for us, so why don\’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career! As a Customer Service Assistant (Games Host) , you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games! In return we will offer you: Competitive rates of pay Daily Bonus Scheme Recommend A Friend – Earn up to £250.00! (Subject to T&C\’s) Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more! Long Service Award Scheme Winter Opportunities between your Seasonal Contract Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations Person Specification: Great customer service, communication skills and a positive, outgoing personality Honest, reliable and a responsible individual with strong work ethic Are able to offer good availability on weekdays and weekends (including bank holidays) Be able to follow instructions and comply with all company standards Have reliable transportation – due to the location of the site
Customer Service Assistant - Alton Towers - Stoke-on-Trent, Staffordshire employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Alton Towers - Stoke-on-Trent, Staffordshire
✨Tip Number 1
Show off your personality! In a fun environment like Alton Towers, being outgoing and engaging is key. When you meet potential employers or during interviews, let your enthusiasm for customer service shine through.
✨Tip Number 2
Highlight any previous experience in customer service or roles that required strong communication skills. Even if it’s not directly related to theme parks, demonstrating your ability to connect with people will make you stand out.
✨Tip Number 3
Be prepared to discuss your availability. Since the role requires flexibility on weekdays, weekends, and bank holidays, showing that you can commit to these times will be a big plus.
✨Tip Number 4
Research HB Leisure and their values. Understanding what makes them unique and how they operate will help you align your answers during the interview and show that you’re genuinely interested in being part of their team.
We think you need these skills to ace Customer Service Assistant - Alton Towers - Stoke-on-Trent, Staffordshire
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand what a Customer Service Assistant at Alton Towers entails, including the responsibilities and skills required. Tailor your application to highlight relevant experiences.
Highlight Customer Service Skills: Since this role emphasizes excellent customer service, provide specific examples from your past experiences where you demonstrated strong communication skills and a positive attitude. Use clear and engaging language to convey your enthusiasm for the role.
Show Your Availability: Clearly state your availability in your application. Mention your willingness to work on weekdays, weekends, and bank holidays, as this is crucial for the position. This shows that you are flexible and committed.
Express Your Passion: Convey your excitement about working in a fun theme park environment. Share why you want to be part of HB Leisure and how you can contribute to creating memorable experiences for guests.
How to prepare for a job interview at HB Leisure
✨Show Your Enthusiasm
Make sure to express your excitement about working in a fun theme park environment. Highlight your passion for customer service and how you enjoy creating memorable experiences for guests.
✨Demonstrate Communication Skills
Prepare to showcase your communication abilities. Practice answering questions clearly and confidently, and think of examples where you've successfully interacted with customers or resolved issues.
✨Highlight Your Reliability
Since the role requires honesty and reliability, be ready to discuss your work ethic. Share instances where you've been dependable and how you manage your availability, especially on weekends and holidays.
✨Emphasize Teamwork and Fun
As a Customer Service Assistant, you'll be part of a team. Talk about your experience working collaboratively and how you contribute to a positive atmosphere. Mention any past roles where you helped create a fun environment for customers.
