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- Tasks: Support the Arcade Manager in running a vibrant arcade and achieving targets.
- Company: Join HB Leisure, a global leader in skill games and amusements.
- Benefits: Enjoy competitive salary, 28 days holiday, and fantastic perks like gym discounts.
- Why this job: Be part of an exciting team and travel to amazing locations worldwide.
- Qualifications: GCSEs in Maths and English, team management experience, and strong IT skills.
- Other info: Dynamic work environment with opportunities for career growth and development.
The predicted salary is between 25000 - 30000 £ per year.
HB Leisure is the leading attraction partner for skill games and amusements around the world operating in over 100 theme parks across 25 countries. As an Assistant Arcade Manager, you will be responsible for supporting the Arcade Manager with the running of the arcade, ensuring budgeted targets are achieved and operating standards are adhered to. To work within given budget constraints whilst pursuing maximum operating efficiency and profitability.
In return we will offer you:
- Competitive Salary
- Long Service Award Scheme
- Recommend A Friend (T's & C's apply)
- 28 days holiday per calendar year (including bank holidays)
- Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Responsibilities include but are not limited to:
- To ensure the efficient day to day running of all arcade/coin op operations
- Through regular inspection ensure that arcade interior/exterior standards are maintained to a high level, and that all safety checks are completed as scheduled. Where necessary, advising the manager on remedial action
- Monitor and review arcade revenues, prize pay outs, stock levels and staff numbers ensuring budgets and targets are adhered to (where applicable)
- Maintain a close liaison at all times with your management team communicating Company information/changes in procedure as and when required. Ensure any unresolved problems are dealt with satisfactorily
- Maintain a close liaison at all times with management, ensuring the HBL operation conforms to agreed procedures and regulations
- To ensure that cash collections are carried out accurately and securely; and in line with Company procedures
- Conduct regular random checks of floats, keys, stock and vouchers as well as weekly and period checks
- To liaise with the engineers and prioritise workload to minimise downtime
- Working with your management team and Central Support, ensure that correct stock lines and levels are maintained
- Observe the Company’s health and safety policies, ensuring that all health, safety and security regulations and procedures are implemented and complied with, providing a safe environment at all times for both staff and customers, reporting any faults where necessary to the Site Manager
- Ensure that staffing ratios are observed and improved, whilst maintaining operational objectives. To be prepared to cover reasonable additional hours where appropriate staff are absent
- Motivation of staff to contribute to the maximum efficiency in the day to day running of the site. Ensure a good working environment is established, in order to obtain the maximum commitment of staff
- Monitor individual staff that report to you, by accompanying and reviewing them in the performance of their duties on a regular basis. Provide training as required, to ensure company procedures are adhered to and standards maintained
- Ensure documentation submitted by yourself and staff who report to you, is accurate, complete and submitted on time
- Ensure that any staff reporting to you, conduct themselves in the correct manner, and that they maintain the correct standards of dress and personal hygiene, so as to uphold the correct image of the Company
- To carry out appropriate disciplinary action, in accordance with Company policy and procedures with prior guidance from the Site Manager and consultation with the HR Manager
- To ensure that all machines provided for play are operated in line with current legislation and that customers only have access to areas which the law allows. Observe at all times BACTA’s Code of Conduct
- To protect and keep confidential the Company’s business interests, except as authorised or required by your duties
- To carry out any other reasonable duties as required by the Regional or Site Manager and to work in other areas of the operation, where necessary, during closed season to support the business needs of the Company
- To know how to resolve problems, seeking advice where necessary
- To promote the Company in a positive manner when dealing with customers and at any other opportunity
- To ensure that your personal presentation, conduct and profile is such that it reflects well upon the Company
- To respond positively, promptly and appropriately to all customer requests
- To conduct all business in a polite and courteous manner
- To promote the concept of teamwork to enhance business opportunities and achievement
Person Specification:
- Qualified to GCSE level in Maths and English
- Experience of assisting with managing a team
- Experience of working in the leisure industry/amusement arcade
- Tenacious with good time management
- Ability to prioritise workload
- Strong IT skills (MS Office, Excel)
- Able to motivate staff
- Cash Handling experience
- Excellent communication skills
- Self directed with a high degree of self motivation
- High attention to detail
- Fully flexible with working hours including weekends
- Public facing experience
- ONC/HNC in a related subject (e.g. business studies) (Desirable)
- Some Health & Safety knowledge (Desirable)
Assistant Arcade Manager in Chertsey employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Arcade Manager in Chertsey
✨Tip Number 1
Get to know the company inside out! Research HB Leisure, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 3
Prepare for the interview by practising common questions related to arcade management. Think about how you’d handle specific situations, like motivating staff or managing budgets, and have some examples ready to share.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Arcade Manager in Chertsey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Arcade Manager role. Highlight your experience in managing teams and working in the leisure industry, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our arcade's success. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Skills: Don’t forget to showcase your strong IT skills and cash handling experience. Mention any relevant qualifications, like GCSEs in Maths and English, and how they’ve prepared you for this role. We love seeing candidates who are self-motivated and detail-oriented!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at HB Leisure
✨Know Your Arcade Operations
Familiarise yourself with the day-to-day operations of an arcade. Understand how budget targets are set and achieved, and be ready to discuss how you would maintain high operating standards while ensuring profitability.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your experience in training staff and maintaining a positive working environment, as this is crucial for the role.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've resolved issues effectively. Be ready to explain your approach to problem-solving, especially in high-pressure situations, as this will show your capability to handle challenges in the arcade.
✨Emphasise Your Customer Service Experience
Since the role involves interacting with customers, prepare to discuss your public-facing experience. Share how you've handled customer requests and complaints positively, showcasing your commitment to excellent service.