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- Tasks: Manage arcade operations, motivate your team, and ensure a fun environment for guests.
- Company: Join HB Leisure, a global leader in amusement games at exciting theme parks.
- Benefits: Competitive salary, bonus scheme, pension, and amazing perks like gym discounts.
- Why this job: Work in a vibrant theme park, develop valuable skills, and travel the world!
- Qualifications: Great communication skills, sales motivation, and experience in customer service.
- Other info: Full-time role with opportunities for career growth and global travel.
The predicted salary is between 30000 - 40000 £ per year.
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have an exciting opportunity for an Arcade Manager to join our vibrant team.
As an arcade manager you would be responsible for:
- Ensuring the day to day running of all site operations
- Review arcade and machine performances
- Ensure cash collections are carried out accurately and securely
- High standards are maintained throughout the site
- Ensure all Health & Safety procedures are implemented and followed providing a safe environment for all staff and customers
- Ensure a good working environment for your team
- Motivating, training and developing your team
- Respond to customer requests in a prompt and appropriate manner
Person Specification:
- Have great guest service and communication skills and a positive, outgoing personality
- Be willing to learn the art of sales and motivated to reach daily sales targets
- Be honest, reliable, responsible individuals with a strong work ethic
- Be able to demonstrate a high-level of attention to detail
- Be available full time, including weekdays, weekends, and holidays
- Be able to lift 20lbs and be able to stand for up to 8 hours (or more if given/qualified for over-time hours)
- Be able to stay productive during slower business hours and when working alone
- Have reliable transportation
- Be able to follow instructions and comply with ALL company standards
- Experience in amusement games at supervisor level
- Team management or supervisor skills and FEC experience
- You will be self-directed and highly motivated
- Sales Experience of 1 year (Desirable)
- Customer Service of 1 year (Desirable)
In return we will offer you:
- Competitive Salary
- Bonus Scheme
- Pension Scheme
- Long Service Award
- Accommodation if required
- Recommend A Friend Bonus (T's & C's apply)
- 28 days holiday (including bank holidays per annum)
- Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Locations
Arcade Manager - Thorpe Park - Chertsey, Surrey employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arcade Manager - Thorpe Park - Chertsey, Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out HB Leisure's vibe on social media and their website. This will help you tailor your answers and show that you're genuinely interested in being part of their fun team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your guest service skills and how you can motivate a team – that's what they're really after!
✨Tip Number 3
Dress the part! Even though it’s a fun environment, showing up looking smart and professional can make a great first impression. It shows you respect the opportunity and are ready to take on the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the Arcade Manager position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Arcade Manager - Thorpe Park - Chertsey, Surrey
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love a positive and outgoing vibe, so don’t be afraid to show us who you are. A bit of flair can make your application stand out from the crowd.
Tailor Your Application: Make sure to tailor your application to the Arcade Manager role. Highlight any relevant experience in customer service or team management, and don’t forget to mention your passion for the leisure industry. We want to see how you fit into our fun environment!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate attention to detail, so make sure there are no typos or errors – it shows you care!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about what we do at HB Leisure!
How to prepare for a job interview at HB Leisure
✨Know the Company
Before your interview, take some time to research HB Leisure. Understand their values, mission, and what makes them unique in the leisure industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Arcade Manager, you'll need to demonstrate excellent guest service skills. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you can create a fun and engaging environment for guests.
✨Demonstrate Leadership Qualities
Since team management is key for this role, be ready to discuss your leadership style. Share specific instances where you've motivated or trained a team, and how you handle challenges within a team setting. This will show that you're capable of maintaining a positive working environment.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face as an Arcade Manager, such as handling cash collections or ensuring health and safety standards. Be prepared to discuss how you would approach these situations, demonstrating your problem-solving skills and attention to detail.