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- Tasks: Manage arcade operations, motivate your team, and ensure a fun environment for guests.
- Company: Join HB Leisure, a global leader in amusements with a vibrant culture.
- Benefits: Competitive salary, bonus scheme, pension, and 28 days holiday.
- Why this job: Work in a thrilling theme park and develop skills for a global career.
- Qualifications: Great communication skills, sales motivation, and team management experience.
- Other info: Opportunities to travel globally and work in amazing locations.
The predicted salary is between 30000 - 40000 £ per year.
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have an exciting opportunity for an Arcade Manager to join our vibrant team.
If a desk isn’t for you, then you are for us, so why don’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
As an arcade manager you would be responsible for:
- Ensuring the day to day running of all site operations
- Review arcade and machine performances
- Ensure cash collections are carried out accurately and securely
- High standards are maintained throughout the site
- Ensure all Health & Safety procedures are implemented and followed providing a safe environment for all staff and customers
- Ensure a good working environment for your team
- Motivating, training and developing your team
- Respond to customer requests in a prompt and appropriate manner
Person Specification:
- Have great guest service and communication skills and a positive, outgoing personality
- Be willing to learn the art of sales and motivated to reach daily sales targets
- Be honest, reliable, responsible individuals with a strong work ethic
- Be able to demonstrate a high-level of attention to detail
- Be available full time, including weekdays, weekends, and holidays
- Be able to lift 20lbs and be able to stand for up to 8 hours (or more if given/qualified for over-time hours)
- Be able to stay productive during slower business hours and when working alone
- Have reliable transportation
- Be able to follow instructions and comply with ALL company standards
- Experience in amusement games at supervisor level
- Team management or supervisor skills and FEC experience
- You will be self-directed and highly motivated
- Sales Experience of 1 year (Desirable)
- Customer Service of 1 year (Desirable)
In return we will offer you:
- Competitive Salary
- Bonus Scheme
- Pension Scheme
- Long Service Award
- Accommodation if required
- Recommend A Friend Bonus (T's & C's apply)
- 28 days holiday (including bank holidays per annum)
- Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Locations
Amusements Manager - Thorpe Park - Chertsey, Surrey employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Amusements Manager - Thorpe Park - Chertsey, Surrey
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HB Leisure on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your personality! When you get that interview, let your positive, outgoing nature shine through. Remember, they’re looking for someone who fits into their fun environment, so be yourself!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle customer requests or motivate your team during busy times. Having examples ready will show you’re the right fit for the arcade manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the HB Leisure family!
We think you need these skills to ace Amusements Manager - Thorpe Park - Chertsey, Surrey
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive and outgoing nature. Remember, we’re all about fun here at HB Leisure!
Tailor Your Application: Make sure to tailor your application to the Amusements Manager role. Highlight any relevant experience in customer service or team management, and don’t forget to mention your passion for the leisure industry. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without too much fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at HB Leisure
✨Know Your Stuff
Before the interview, make sure you research HB Leisure and their operations. Understand what makes their amusement parks unique and be ready to discuss how your experience aligns with their values and goals.
✨Show Off Your People Skills
As an Amusements Manager, you'll be interacting with guests and leading a team. Prepare examples of how you've provided excellent customer service or motivated a team in the past. This will show that you have the right attitude for the role.
✨Be Ready for Situational Questions
Expect questions about how you'd handle specific situations, like dealing with a difficult customer or ensuring safety standards are met. Think of scenarios from your previous roles where you successfully navigated challenges.
✨Dress for Success
Even though it's a fun environment, first impressions matter. Dress smartly but comfortably, reflecting the vibrant atmosphere of Thorpe Park while still looking professional. It shows you take the opportunity seriously!