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For Companies At a Glance
- Tasks: Run fun skill games and provide top-notch customer service to guests.
- Company: Join HB Leisure, a global leader in skilled games and amusements.
- Benefits: Competitive pay, flexible hours, bonuses, and discounts at top retailers.
- Why this job: Work in a vibrant theme park environment and develop valuable skills.
- Qualifications: Great communication skills, positive attitude, and reliable transportation.
- Other info: Exciting travel opportunities to amazing locations worldwide.
The predicted salary is between 10 - 13 £ per hour.
As a Customer Service Assistant (Games Host), you will be responsible for running our skill games whilst delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games!
Responsibilities
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- Available to work part time, during weekends and half terms.
- Be able to follow instructions and comply with all company standards
- Have reliable transportation - due to the location of the site
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team on a part time basis.
We like to do things differently here at HB Leisure, we don’t just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations! If a desk isn’t for you, then you are for us, so why don’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
Benefits
- Competitive rates of pay
- Daily Bonus Scheme
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&C's)
- Winter Opportunities between your Seasonal Contract
- Discounts to hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Customer Service Assistant (Games) - Twycross Zoo - Atherstone, Warwickshire employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Games) - Twycross Zoo - Atherstone, Warwickshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HB Leisure and their games. This will help you show genuine interest and enthusiasm, which is key for a role that’s all about fun and customer interaction.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with guests, it’s important to sound friendly and approachable. Try role-playing with friends or family to get comfortable with chatting and keeping the vibe positive.
✨Tip Number 3
Be ready to showcase your personality! During interviews, let your outgoing side shine through. Share stories that highlight your customer service experience and how you’ve made others smile in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this chance to join our vibrant team!
We think you need these skills to ace Customer Service Assistant (Games) - Twycross Zoo - Atherstone, Warwickshire
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your positive and outgoing personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for working in a fun environment like Twycross Zoo.
Highlight Relevant Experience: Make sure to mention any previous customer service roles or experiences that relate to running games or engaging with guests. We love seeing how your past experiences can contribute to making our guests' time memorable!
Follow Instructions Carefully: Pay close attention to the application guidelines. If we ask for specific information or formats, make sure you stick to them. This shows us that you can follow instructions and comply with company standards, which is super important for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s quick and easy – just a few clicks and you’re on your way to joining our vibrant team!
How to prepare for a job interview at HB Leisure
✨Show Your Enthusiasm
When interviewing for the Customer Service Assistant role, let your passion for games and customer service shine through. Share specific examples of how you've made experiences enjoyable for others in the past. This will show that you’re not just looking for a job, but genuinely want to contribute to the fun atmosphere at Twycross Zoo.
✨Know the Company
Do a bit of homework on HB Leisure and their operations. Familiarise yourself with their values and the types of games they offer. This knowledge will help you answer questions more confidently and demonstrate that you’re serious about joining their team.
✨Highlight Your Flexibility
Since the role requires part-time availability during weekends and half terms, be ready to discuss your schedule openly. Mention any previous experience working flexible hours and how you can adapt to the needs of the business. This shows you’re reliable and committed.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company culture. For example, ask about opportunities for growth or what a typical day looks like for a Games Host. This shows you’re engaged and eager to learn more.
