Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Arcade Manager in running the arcade and achieving targets.
- Company: Join HB Leisure, a global leader in skill games and amusements.
- Benefits: Enjoy 28 days holiday, gym discounts, and a fantastic benefits package.
- Why this job: Experience a fun work environment with opportunities to travel worldwide.
- Qualifications: GCSEs in Maths and English; team management experience preferred.
- Other info: Flexible hours including weekends; public-facing role.
The predicted salary is between 24000 - 36000 £ per year.
HB Leisureis the leading attraction partner for skill games and amusements around the worldoperating in over 100 theme parks across 25 countries.
As an Assistant Arcade Manager, you will be responsible for supporting the Arcade Manager with the running of thearcade, ensuring budgeted targets are achieved and operating standards are adhered to. To work within given budget constraints whilst pursuing maximum operating efficiency and profitability.
In return we will offer you:
- Long Service Award Scheme
- Recommend A Friend (T\’s & C\’s apply)
- 28 days holiday per calendar year(including bank holidays)
- Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Responsibilities include but are not limited to:
- To ensure the efficient day to day running of all arcade/coin op operations
- Through regular inspection ensure that arcade interior/exterior standards are maintained to a high level, and that all safety checks are completed as scheduled. Where necessary, advising the manager on remedial action
- Monitor and review arcade revenues, prize pay outs, stock levels and staff numbers ensuring budgets and targets are adhered to (where applicable)
- Maintain a close liaison at all times with your management team communicating Company information/changes in procedure as and when required. Ensure any unresolved problems are dealt with satisfactorily
- Maintain a close liaison at all times with management, ensuring the HBL operation conforms to agreed procedures and regulations
- To ensure that cash collections are carried out accurately and securely; and in line with Company procedures
- Conduct regular random checks of floats, keys, stock and vouchers as well as weekly and period checks
- To liaise with the engineers and prioritise workload to minimise downtime
- Working with your management team and Central Support, ensure that correct stock lines and levels are maintained
- Observe the Company’s health and safety policies, ensuring that all health, safety and security regulations and procedures are implemented and complied with, providing a safe environment at all times for both staff and customers, reporting any faults where necessary to the Site Manager
- Ensure that staffing ratios are observed and improved, whilst maintaining operational objectives. To be prepared to cover reasonable additional hours where appropriate staff are absent
- Motivation of staff to contribute to the maximum efficiency in the day to day running of the site. Ensure a good working environment is established, in order to obtain the maximum commitment of staff
- Monitor individual staff that report to you, by accompanying and reviewing them in the performance of their duties on a regular basis. Provide training as required, to ensure company procedures are adhered to and standards maintained
- Ensure documentation submitted by yourself and staff who report to you, is accurate, complete and submitted on time
- Ensure that any staff reporting to you, conduct themselves in the correct manner, and that they maintain the correct standards of dress and personal hygiene, so as to uphold the correct image of the Company
- To carry out appropriate disciplinary action, in accordance with Company policy and procedures with prior guidance from the Site Manager and consultation with the HR Manager
- To ensure that all machines provided for play are operated in line with current legislation and that customers only have access to areas which the law allows. Observe at all times BACTA’s Code of Conduct
- To protect and keep confidential the Company’s business interests, except as authorised or required by your duties
- To carry out any other reasonable duties as required by the Regional or Site Manager and to work in other areas of the operation, where necessary, during closed season to support the business needs of the Company
- To know how to resolve problems, seeking advice where necessary
- To promote the Company in a positive manner when dealing with customers and at any other opportunity
- To ensure that your personal presentation, conduct and profile is such that it reflects well upon the Company
- To respond positively, promptly and appropriately to all customer requests
- To conduct all business in a polite and courteous manner
- To promote the concept of teamwork to enhance business opportunities and achievement
Person Specification:
- Qualified to GCSE level in Maths and English
- Experience of assisting with managing a team
- Experience of working in the leisure industry/amusement arcade
- Tenacious with good time management
- Ability to prioritise workload
- Able to motivate staff
- Self directed with a high degree of self motivation
- High attention to detail
- Fully flexible with working hours including weekends
- Public facing experience
- ONC/HNC in a related subject (e.g. business studies) (Desirable)
- Some Health & Safety knowledge (Desirable)
Visit this company’s hub to learn about their values, culture, and latest jobs.
Create a job alert and receive personalised job recommendations straight to your inbox.
#J-18808-Ljbffr
Assistant Arcade Manager - Thorpe Park - Chertsey, Surrey employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Arcade Manager - Thorpe Park - Chertsey, Surrey
✨Tip Number 1
Familiarise yourself with the latest trends in the amusement arcade industry. Understanding what attracts customers and keeps them engaged can give you an edge during interviews, showing your passion for the role.
✨Tip Number 2
Network with current or former employees of HB Leisure. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the Assistant Arcade Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams or improved operational efficiency in previous roles. This will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Showcase your customer service skills during any interactions with the hiring team. As this role involves a public-facing element, highlighting your ability to create a positive experience for customers can set you apart from other candidates.
We think you need these skills to ace Assistant Arcade Manager - Thorpe Park - Chertsey, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the leisure industry and any previous roles where you assisted in managing a team. Use specific examples that demonstrate your ability to meet budget targets and maintain operational standards.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the responsibilities listed in the job description and how your skills align with them. Be sure to include your motivation for wanting to work at Thorpe Park.
Showcase Relevant Skills: Highlight skills such as time management, attention to detail, and staff motivation in your application. Provide examples of how you've successfully used these skills in past roles, particularly in a public-facing environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Assistant Arcade Manager role.
How to prepare for a job interview at HB Leisure
✨Know the Company Inside Out
Before your interview, make sure to research HB Leisure thoroughly. Understand their values, culture, and the specific role of an Assistant Arcade Manager. This will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Showcase Your Team Management Skills
As this role involves managing a team, be prepared to discuss your previous experience in team management. Share specific examples of how you've motivated staff, handled conflicts, or improved team performance in past roles.
✨Demonstrate Your Problem-Solving Abilities
The job requires resolving issues efficiently. Prepare to discuss scenarios where you've successfully tackled challenges in a fast-paced environment. Highlight your ability to think on your feet and seek advice when necessary.
✨Emphasise Your Attention to Detail
Given the responsibilities around safety checks and budget adherence, it's crucial to showcase your attention to detail. Provide examples of how you've maintained high standards in previous roles, ensuring compliance with regulations and procedures.