At a Glance
- Tasks: Manage daily arcade operations and motivate your team in a fun environment.
- Company: Join HB Leisure, a global leader in skilled games across 29 countries.
- Benefits: Enjoy competitive salary, bonuses, pension, and amazing perks like gym discounts.
- Other info: Full-time role with flexible hours, including weekends and holidays.
- Why this job: Experience a vibrant culture and travel opportunities while developing valuable skills.
- Qualifications: Great communication skills, team management experience, and a positive attitude required.
The predicted salary is between 28800 - 43200 £ per year.
Arcade Manager - Thorpe Park - Chertsey, Surrey
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have an exciting opportunity for an Arcade Manager to join our vibrant team.
We like to do things differently here at HB Leisure , we don\'t just open doors to a career in the leisure industry , and we also offer the opportunity to travel the globe to experience working in our other incredible locations !
If a desk isn’t for you, then you are for us, so why don\'t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
As an arcade manager you would be responsible for
- Ensuring the day to day running of all site operations
- Review arcade and machine performances
- Ensure cash collections are carried out accurately and securely
- High standards are maintained throughout the site
- Ensure all Health & Safety procedures are implemented and followed providing a safe environment for all staff and customers
- Ensure a good working environment for your team
- Motivating, training and developing your team
- Respond to customer requests in a prompt and appropriate manner
Person Specification:
- Have great guest service and communication skills and a positive, outgoing personality
- Be willing to learn the art of sales and motivated to reach daily sales targets
- Be honest, reliable, responsible individuals with a strong work ethic
- Be able to demonstrate a high-level of attention to detail
- Be available full time. Including weekdays, weekends, and holidays
- Be able to lift 20lbs and be able to stand for up to 8 hours (or more if given/qualified for over-time hours)
- Be able to stay productive during slower business hours and when working alone
- Have reliable transportation
- Be able to follow instructions and comply with ALL company standards
- Experience in amusement games at supervisor level
- Team management or supervisor skills and FEC experience
- You will be self-directed and highly motivated
- Sales Experience of 1 year (Desirable)
- Customer Service of 1 year (Desirable)
In return we will offer you:
- Competitive Salary
- Bonus Scheme
- Pension Scheme
- Long Service Award
- Accommodation if required
- Recommend A Friend Bonus (T\'s & C\'s apply)
- 28 days holiday (including
Arcade Manager - Thorpe Park - Chertsey, Surrey employer: HB Leisure
At HB Leisure, we pride ourselves on being a dynamic and innovative employer, offering our Arcade Manager the chance to thrive in a lively theme park environment in Chertsey, Surrey. With competitive salaries, a robust benefits package including a bonus scheme and access to private healthcare, as well as unique opportunities for global travel and career advancement, we foster a culture that values personal growth and teamwork. Join us to not only develop your skills but also to create unforgettable experiences for our guests in a fun and supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Arcade Manager - Thorpe Park - Chertsey, Surrey
✨Tip Number 1
Familiarise yourself with the latest trends in arcade games and customer service. Being knowledgeable about popular games and how to engage customers can set you apart during interviews.
✨Tip Number 2
Network with current or former employees of HB Leisure. They can provide insights into the company culture and what they look for in a successful Arcade Manager, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience in team management and sales during the interview. Be ready to share specific examples of how you've motivated teams or achieved sales targets in previous roles.
✨Tip Number 4
Show your enthusiasm for the leisure industry and the unique opportunities HB Leisure offers. Expressing a genuine interest in working in a fun environment and travelling can make a positive impression.
We think you need these skills to ace Arcade Manager - Thorpe Park - Chertsey, Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in arcade management or similar roles. Emphasise your skills in guest service, team management, and sales, as these are key for the Arcade Manager position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the leisure industry and your enthusiasm for working in a fun environment like Thorpe Park. Mention specific experiences that demonstrate your ability to motivate and develop a team.
Highlight Relevant Experience:In your application, clearly outline any previous experience in amusement games or supervisory roles. Use specific examples to illustrate how you've successfully managed teams and met sales targets.
Showcase Your Personality:Since HB Leisure values a positive and outgoing personality, let your character shine through in your application. Use a friendly tone and express your eagerness to contribute to a vibrant team atmosphere.
How to prepare for a job interview at HB Leisure
✨Show Your Passion for Guest Service
As an Arcade Manager, you'll need to demonstrate excellent guest service skills. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will show your potential employer that you understand the importance of creating a fun and welcoming environment.
✨Highlight Your Team Management Experience
Since the role involves motivating and developing a team, be ready to discuss your experience in team management or supervision. Share specific instances where you've successfully trained or motivated team members, as this will showcase your leadership abilities.
✨Demonstrate Attention to Detail
The job requires a high level of attention to detail, especially when it comes to cash collections and health & safety procedures. Prepare to discuss how you've maintained high standards in previous positions and how you ensure accuracy in your work.
✨Be Ready to Discuss Sales Experience
While sales experience is desirable, it's important to show your willingness to learn and meet sales targets. Think of examples where you've successfully contributed to sales goals or improved performance in a previous role, even if it wasn't directly related to sales.
