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- Tasks: Manage daily arcade operations and ensure a fun environment for guests.
- Company: Join HB Leisure, a global leader in skilled games across 29 countries.
- Benefits: Enjoy competitive salary, bonuses, and perks like gym discounts and private GP access.
- Why this job: Experience a vibrant culture while developing skills in a fun theme park setting.
- Qualifications: Great communication skills, sales motivation, and experience in customer service preferred.
- Other info: Opportunities to travel globally and work in amazing locations!
The predicted salary is between 24000 - 36000 £ per year.
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have an exciting opportunity for an Arcade Manager to join our vibrant team. We like to do things differently here at HB Leisure; we don’t just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations! If a desk isn’t for you, then you are for us, so why don’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
As an arcade manager you would be responsible for:
- Ensuring the day to day running of all site operations
- Review arcade and machine performances
- Ensure cash collections are carried out accurately and securely
- High standards are maintained throughout the site
- Ensure all Health & Safety procedures are implemented and followed providing a safe environment for all staff and customers
- Ensure a good working environment for your team
- Motivating, training and developing your team
- Respond to customer requests in a prompt and appropriate manner
Person Specification:
- Have great guest service and communication skills and a positive, outgoing personality
- Be willing to learn the art of sales and motivated to reach daily sales targets
- Be honest, reliable, responsible individuals with a strong work ethic
- Be able to demonstrate a high-level of attention to detail
- Be available full time, including weekdays, weekends, and holidays
- Be able to lift 20lbs and be able to stand for up to 8 hours (or more if given/qualified for over-time hours)
- Be able to stay productive during slower business hours and when working alone
- Have reliable transportation
- Be able to follow instructions and comply with ALL company standards
- Experience in amusement games at supervisor level
- Team management or supervisor skills and FEC experience
- You will be self-directed and highly motivated
- Sales Experience of 1 year (Desirable)
- Customer Service of 1 year (Desirable)
In return we will offer you:
- Competitive Salary
- Bonus Scheme
- Pension Scheme
- Long Service Award
- Accommodation if required
- Recommend A Friend Bonus (T's & C's apply)
- 28 days holiday (including bank holidays per annum)
- Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Arcade Manager employer: HB Leisure
Contact Detail:
HB Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arcade Manager
✨Tip Number 1
Familiarise yourself with the latest trends in arcade games and amusement technologies. This knowledge will not only impress during interviews but also show your genuine interest in the industry.
✨Tip Number 2
Network with current or former employees of HB Leisure. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Demonstrate your leadership skills by sharing specific examples of how you've motivated and developed a team in previous roles. This is crucial for the Arcade Manager position.
✨Tip Number 4
Prepare to discuss your customer service experiences in detail. Highlight situations where you successfully resolved issues or enhanced guest experiences, as this aligns with the role's focus on guest service.
We think you need these skills to ace Arcade Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in arcade management or similar roles. Emphasise your skills in guest service, team management, and sales, as these are key for the Arcade Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the leisure industry and your enthusiasm for working in a fun environment. Mention specific experiences that demonstrate your ability to motivate and develop a team.
Highlight Relevant Experience: In your application, clearly outline any previous experience in amusement games or supervisory roles. Use specific examples to illustrate how you've successfully managed operations and maintained high standards.
Showcase Your Personality: Since HB Leisure values a positive and outgoing personality, make sure your application reflects your character. Use a friendly tone and express your eagerness to contribute to a vibrant team atmosphere.
How to prepare for a job interview at HB Leisure
✨Show Your Passion for Guest Service
As an Arcade Manager, you'll need to demonstrate your enthusiasm for providing excellent guest service. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Highlight Your Team Management Skills
Discuss your experience in managing and motivating teams. Be prepared to talk about how you've trained staff, resolved conflicts, and maintained a positive working environment in previous roles.
✨Demonstrate Attention to Detail
Since the role requires a high level of attention to detail, be ready to provide specific instances where your meticulous nature has led to improved operations or customer experiences. This could include anything from ensuring cash collections are accurate to maintaining health and safety standards.
✨Prepare for Sales-Related Questions
Given the emphasis on sales targets, brush up on your sales experience. Be ready to discuss strategies you've used to meet or exceed sales goals, and how you can apply those skills in the arcade environment.
