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- Tasks: Deliver excellent customer service and ensure guests have a blast in the arcade.
- Company: Join HB Leisure at Legoland Windsor, a vibrant and creative theme park.
- Benefits: Enjoy flexible hours, daily bonuses, discounts, and wellbeing resources.
- Why this job: Create unforgettable memories for families while working in a fun environment.
- Qualifications: Great communication skills and a passion for hospitality.
- Other info: Opportunities to travel globally and develop your career in leisure.
The predicted salary is between 1300 - 1600 £ per month.
Are you ready to build your career at one of the UK’s most iconic family theme parks? Do you love the idea of working in a world bursting with creativity, colour, and over 55 awesome LEGO®‑themed rides, attractions, and shows? If inspiring imagination, sparking joy, and helping families create unforgettable memories sounds like your perfect day, then you’re in exactly the right place!
HB Leisure Ltd are looking for enthusiastic and people-centric individuals to work as Customer Service Assistants (Arcade Host) at Legoland Windsor! As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests, restocking prizes, handing out prizes and ensuring that they have as much fun as possible playing our games in the Arcade.
Your Duties & Responsibilities
- Welcome guests and provide great customer service
- Manage and restock prize inventory
- Ensure the cleanliness and tidiness of the arcade and games
- Report any machine issues and needed repairs to management
- Support general arcade operations
Who Are HB Leisure Ltd?
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team. We like to do things differently here at HB Leisure, we don’t just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations!
In return we will offer you:
- Daily Bonus Scheme
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&C's)
- Discounts to hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Person Specification
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- A passion for hospitality and creating joyful moments
- Ability to thrive in a fast-paced, outdoor setting all year round
- Are able to offer good availability on weekdays and weekends (including bank holidays)
- Be able to follow instructions and comply with all company standards
If a desk isn’t for you, then you are for us, so why don’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
Customer Service Assistant (Arcade) in Windsor employer: HB Leisure Ltd
Contact Detail:
HB Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Arcade) in Windsor
✨Tip Number 1
Get to know the company! Before your interview, dive into HB Leisure's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle different guest situations. Role-playing with a friend can help you feel more confident when it’s your turn to shine at the arcade.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the fun and energetic vibe of Legoland. A bright outfit can make a great first impression and show that you’re ready to bring joy to guests.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and remind them why you’d be a fantastic addition to their team.
We think you need these skills to ace Customer Service Assistant (Arcade) in Windsor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and the fun environment of Legoland shine through. We want to see that you’re excited about creating joyful moments for our guests!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you’ve provided excellent customer service or worked in a fast-paced setting, as this will resonate with us.
Be Yourself: We love personality! Don’t be afraid to let your unique voice come through in your application. Share a bit about yourself and why you’d be a great fit for our vibrant team at HB Leisure.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for an exciting career with us!
How to prepare for a job interview at HB Leisure Ltd
✨Show Your Enthusiasm
When interviewing for a Customer Service Assistant role, let your passion for hospitality shine through. Share specific examples of how you've created joyful moments for others in the past, whether at work or in your personal life. This will show that you genuinely care about providing excellent service.
✨Know the Company
Do a bit of homework on HB Leisure and Legoland Windsor before your interview. Familiarise yourself with their values, mission, and the types of experiences they offer. This knowledge will help you tailor your answers and demonstrate that you're not just looking for any job, but that you're excited about this specific opportunity.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various customer service scenarios. Think about times when you've dealt with difficult customers or resolved issues effectively. Practising these responses will help you feel more confident and articulate during the interview.
✨Dress for the Occasion
Even though it's a fun environment, make sure to dress smartly for your interview. A neat appearance shows that you take the opportunity seriously and respect the company culture. Plus, it’ll help you feel more confident as you walk into the interview room!
