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- Tasks: Deliver excellent customer service and ensure guests have fun in our arcade.
- Company: Join HB Leisure, the global leader in skilled games and amusements.
- Benefits: Competitive pay, flexible hours, travel opportunities, and discounts at top retailers.
- Why this job: Work in a vibrant environment and develop skills recognised throughout your career.
- Qualifications: Great communication skills, positive attitude, and reliable work ethic.
- Other info: Opportunities to travel globally and work in amazing locations.
The predicted salary is between 11 - 16 £ per hour.
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.
We like to do things differently here at HB Leisure; we don’t just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations! If a desk isn’t for you, then you are for us, so why don’t you join us working in a fun environment and develop skills that will be recognised throughout your career!
As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games in the Arcade.
In return we will offer you:
- Competitive rates of pay
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&C's)
- Winter Opportunities
- Discounts to hundreds of top retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Person Specification:
- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- Able to offer good availability on weekdays and weekends (including bank holidays)
- Be able to follow instructions and comply with all company standards
- Have reliable transportation - due to the location of the site
Customer Service Assistant (Arcades) in Llandudno employer: HB Leisure Ltd.
Contact Detail:
HB Leisure Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Arcades) in Llandudno
✨Tip Number 1
Get to know the company! Research HB Leisure and its values. When you show up for an interview, drop in some fun facts about the company or its locations. It’ll show you’re genuinely interested and not just another candidate.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations with guests. Role-play with a friend or family member to get comfortable. Remember, it’s all about making sure everyone has a blast!
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart can make a great first impression. Show that you care about the role and are ready to represent HB Leisure in style.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, including those exciting roles that let you travel the globe!
We think you need these skills to ace Customer Service Assistant (Arcades) in Llandudno
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive and outgoing nature. Remember, we’re all about fun here at HB Leisure!
Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience you have in customer service or working in a lively environment. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos – we want to see your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing company culture right there!
How to prepare for a job interview at HB Leisure Ltd.
✨Know the Company
Before your interview, take some time to research HB Leisure. Understand their values, mission, and the fun environment they promote. This will help you tailor your answers and show that you're genuinely interested in being part of their vibrant team.
✨Show Off Your Customer Service Skills
As a Customer Service Assistant, you'll need to demonstrate excellent communication and customer service skills. Prepare examples from your past experiences where you've gone above and beyond for customers. This will highlight your positive, outgoing personality that they're looking for.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer service. Think about how you would handle difficult customers or ensure guests have a great time in the arcade. Practising these scenarios can help you respond confidently during the interview.
✨Express Your Flexibility
Since the role requires good availability on weekdays and weekends, be clear about your schedule during the interview. Highlight your willingness to work flexible hours and your enthusiasm for the opportunity to travel and work in different locations.
