At a Glance
- Tasks: Lead a team to create unforgettable experiences for visitors at Brighton Palace Pier.
- Company: Join one of the UK's most iconic seaside attractions with a vibrant atmosphere.
- Benefits: Flexible hours, performance bonuses, discounts, and career development opportunities.
- Other info: Exciting growth opportunities in the leisure and tourism industry.
- Why this job: Be part of a fun, fast-paced environment while making lasting memories for guests.
- Qualifications: Strong communication and leadership skills, with a passion for hospitality.
The predicted salary is between 24000 - 36000 £ per year.
Interested in working at one of the UK’s most iconic seaside attractions? Are you excited by the idea of joining a vibrant, bustling pier filled with rides, arcades, and stunning sea views? Does helping visitors create unforgettable memories in a lively, friendly environment sound like your perfect day? Then this is the role for you!
Brighton Palace Pier are looking for enthusiastic and people‑centric individuals to work as Supervisor across our attractions and guest‑facing operations. As a Supervisor, you will play a key role in the smooth running of our daily operations. You’ll support and lead a team of frontline staff, ensuring our attractions, kiosks, and guest areas deliver an exceptional experience from the moment visitors step onto the pier.
Your Duties & Responsibilities
- Lead, support, and motivate a team to deliver outstanding guest service across the pier.
- Oversee day‑to‑day operations, ensuring all areas are fully staffed, well‑presented, and guest‑ready.
- Engage with visitors, maintaining a fun, welcoming atmosphere throughout the pier.
- Monitor performance and drive revenue, supporting your team to meet daily targets.
- Ensure compliance with safety procedures, cash handling processes, and operational standards.
- Handle operational issues, escalating to management or maintenance teams when required.
- Support training, coaching, and onboarding of new team members.
- Maintain high standards of presentation, including cleanliness, signage, and product displays.
Who Are We?
Brighton Palace Pier is one of the UK’s most popular seaside attractions, welcoming millions of visitors each year. Home to rides, games, arcades, food outlets, and entertainment, the pier is a vibrant and dynamic place to work, offering exciting opportunities to grow within the leisure and tourism industry.
We like to do things differently here — not only do we offer a fun and fast‑paced work environment, but we’re committed to helping you build valuable skills and progress your career within one of the most famous locations on the south coast.
In return we will offer you
- Performance‑related bonus scheme
- Flexible working hours
- Recommend‑a‑Friend Bonus (T&Cs apply)
- Discounts at hundreds of top retailers
- Access to wellbeing resources including a virtual GP, 24/7 employee assistance programme, and online workout classes
- Development opportunities and clear career progression
- Staff canteen facilities
- Discounted meals on site
- Uniform provided
- Excellent public transport links to and from the pier
Person Specification
- A strong communicator with natural leadership skills
- Positive, outgoing, and confident engaging with guests of all ages
- Honest, reliable, and responsible with a strong work ethic
- Passionate about hospitality and creating positive visitor experiences
- Able to thrive in a fast‑paced, outdoor environment
- Available on weekdays, weekends, and
Games Supervisor in Brighton employer: HB Leisure Ltd.
HB Leisure Ltd. is an excellent employer that prioritises a vibrant work culture and employee satisfaction. With flexible hours, competitive pay, and a daily bonus scheme, team members enjoy the opportunity to create memorable experiences for families while also having the chance to travel globally and grow within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Games Supervisor in Brighton
✨Tip Number 1
Get to know the company! Before your interview, check out Brighton Palace Pier's social media and website. Familiarise yourself with their attractions and values so you can show off your enthusiasm and knowledge during the chat.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Supervisor role and rehearse your answers. Focus on your leadership skills and how you've motivated teams in the past – this will help you shine when it counts.
✨Tip Number 3
Dress to impress! Even though it's a fun environment, showing up looking smart and professional can make a great first impression. It shows you care about the role and are ready to represent the pier.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Games Supervisor in Brighton
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see how excited you are about working at Brighton Palace Pier and creating unforgettable memories for our visitors.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We’re looking for people-centric individuals, so share examples of how you've led teams or provided excellent guest service in the past.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HB Leisure Ltd.
✨Know the Attraction Inside Out
Before your interview, make sure you research Brighton Palace Pier thoroughly. Familiarise yourself with its attractions, history, and what makes it special. This will not only show your enthusiasm but also help you answer questions about how you can contribute to creating unforgettable visitor experiences.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire others and maintain a positive atmosphere, as this is crucial for the role.
✨Demonstrate Your Customer Service Passion
Since the role is all about guest interaction, be ready to discuss your approach to customer service. Share specific instances where you've gone above and beyond to ensure a great experience for customers. This will illustrate your commitment to hospitality and your understanding of the importance of visitor satisfaction.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle operational issues, staff management, or guest complaints. Practising these scenarios will help you articulate your problem-solving skills and demonstrate your readiness for the fast-paced environment of the pier.
