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For Companies At a Glance
- Tasks: Engage with guests and ensure they have a blast in our arcade!
- Company: Join HB Leisure, the global leader in skilled games across 29 countries.
- Benefits: Enjoy flexible hours, competitive pay, and discounts at top retailers.
- Why this job: Work in a fun theme park, develop valuable skills, and travel the world!
- Qualifications: Great communication skills and a positive attitude are a must!
- Other info: Opportunities for winter work and access to wellbeing resources.
Job Description
HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Arcade Host) to join our vibrant team.
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We like to do things differently here at HB Leisure, we don't just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations!
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If a desk isn’t for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognised throughout your career!
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As a Customer Service Assistant (Arcade Host), you will be responsible for delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games in the Arcade.
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In return we will offer you:
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- Competitive rates of pay
- Flexible working hours
- Recommend A Friend Bonus (Subject to T&C's)
- Winter Opportunities between your Seasonal Contract
- Discounts to hundreds of tops retailers
- Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts.
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
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Person Specification:
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- Great customer service, communication skills and a positive, outgoing personality
- Honest, reliable and a responsible individual with strong work ethic
- Are able to offer good availability on weekdays and weekends (including bank holidays)
- To be able to work until 10pm on busy days
- Be able to follow instructions and comply with all company standards
- Have reliable transportation – due to the location of the site
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Customer Service Assistant (Arcades) employer: HB Leisure Careers
Contact Detail:
HB Leisure Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Arcades)
✨Tip Number 1
Show your enthusiasm for customer service! When you interact with us during the application process, let your passion for helping others shine through. Share any previous experiences where you went above and beyond to ensure a great experience for customers.
✨Tip Number 2
Highlight your flexibility! Since we value availability on weekdays and weekends, make sure to communicate your willingness to work varied hours. This shows that you're ready to jump in whenever needed, which is crucial in a dynamic environment like ours.
✨Tip Number 3
Demonstrate your outgoing personality! In a fun theme park setting, being approachable and friendly is key. During any conversations or interviews, let your natural charisma come through to show that you would fit right into our vibrant team.
✨Tip Number 4
Be prepared to discuss your transportation options. Since reliable transport is important for this role, be ready to explain how you plan to get to work. This will reassure us that you can consistently meet your commitments.
We think you need these skills to ace Customer Service Assistant (Arcades)
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your customer service experience in your application. Use specific examples that showcase your communication skills and ability to create a positive atmosphere for guests.
Show Your Personality: Since HB Leisure values a positive and outgoing personality, let your unique character shine through in your application. Use a friendly tone and express your enthusiasm for working in a fun environment.
Availability is Key: Clearly state your availability for weekdays, weekends, and bank holidays in your application. This shows that you are flexible and willing to meet the company's scheduling needs.
Follow Instructions: Pay close attention to the application instructions provided by HB Leisure. Ensure that you comply with all requirements and submit any requested documents to demonstrate your reliability and attention to detail.
How to prepare for a job interview at HB Leisure Careers
✨Show Your Enthusiasm
Make sure to express your excitement about working in a fun theme park environment. Share why you love customer service and how you can contribute to creating a memorable experience for guests.
✨Highlight Your Communication Skills
Since great communication is key for this role, prepare examples of how you've effectively interacted with customers in the past. Be ready to demonstrate your positive and outgoing personality during the interview.
✨Demonstrate Reliability
Discuss your strong work ethic and reliability. Mention any previous experiences where you had to follow instructions or comply with standards, as this will show that you can be trusted to uphold company values.
✨Be Flexible with Availability
Since the job requires good availability on weekdays and weekends, be prepared to discuss your schedule openly. Show that you are willing to work during busy times, including bank holidays, to meet the needs of the business.
