At a Glance
- Tasks: Lead the People & Culture strategy and support team development at a luxury hotel.
- Company: Join the prestigious Mandarin Oriental Mayfair, known for exceptional service and luxury.
- Benefits: Enjoy competitive pay, wellness programmes, and unique learning opportunities.
- Other info: Be part of a diverse team committed to sustainability and community engagement.
- Why this job: Make a real impact in a dynamic environment focused on growth and inclusivity.
- Qualifications: Experience in HR or People & Culture management is preferred.
Mandarin Oriental Mayfair, London is looking for a People & Culture Manager to join our People & Culture team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
About the job
Based at the Mandarin Oriental Mayfair, London within the People & Culture team, the People & Culture Manager is responsible for supporting on and leading the People & Culture strategy for the Hotel. As a People & Culture Manager at Mandarin Oriental Mayfair, you will be responsible for the following duties:
- To support, develop, implement, and adhere to corporate & hotel People & Culture policies and procedures.
- To manage all vacancies and recruitment function, in line with budget requirements, reviewing where necessary in line with operational needs.
- To provide specialized People & Culture guidance across the full employee lifecycle to Heads of Department and colleagues in order to achieve the hotel's strategic business objectives.
- To manage all colleagues' procedures with regard to starters, transfers, promotions and variations plus leavers.
- To ensure that all People & Culture administration procedures are carried out in accordance with hotel and legal requirements.
- Represent the Director of People & Culture in their absence.
- To control day-to-day colleague administration in response to requests and action plans.
- To manage and administer Disciplinary & Grievance procedures in conjunction with the Director of People & Culture.
- To maintain effective colleague relations with regard to colleague engagement (including social activities), wellbeing, health, hygiene, and safety are maintained.
- Oversee the day-to-day P&C operations and the workflow of the department, maintaining an open-door policy and a friendly and inviting office.
Our commitment to you
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
- 1 paid Charity Day per year to dedicate to a charity of your choice.
- Increased holiday entitlement with Length of Service, up to 33 days off.
- Access to Hospitality Action’s Employee Assistance Programme.
SUSTAINABILITY AT MANDARIN ORIENTAL
Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council. We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.
DIVERSITY & INCLUSION
We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.
ELIGIBILITY TO WORK IN THE UK
Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We're Fans. Are you?
People & Culture Manager in London employer: HB Hotels Management Limited
Mandarin Oriental Mayfair, London is an exceptional employer that prioritises employee growth and wellbeing, offering tailored learning and development programmes to help you thrive in your career. With a commitment to work-life balance, the MOstay programme allows you to enjoy complimentary stays at our luxurious properties worldwide, while our focus on sustainability and diversity ensures a respectful and inclusive workplace. Join us in creating memorable experiences in a stunning location that embodies the essence of luxury hospitality.
Contact Details:
HB Hotels Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land People & Culture Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace People & Culture Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at HB Hotels Management Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
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Align with Company Culture:Make sure your application speaks to HB Hotels Management Limited's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at HB Hotels Management Limited
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with HB Hotels Management Limited.
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A full-time HR role at HB Hotels Management Limited will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact HB Hotels Management Limited and how you would contribute to adapting HR strategies.
