Hazell Carr is seeking a Call Centre Trainer to coach advisors on the contact centre floor, enhancing real time performance and customer outcomes. You will deliver guidance during live interactions, identify coaching opportunities, and support complex queries with a focus on accuracy and compliance.
This hands-on role requires experience in coaching, strong communication skills, and a good grasp of regulatory requirements.
#J-18808-LjbffrLive Call Centre Coach for Service Excellence employer: Hazell Carr
Join a dynamic team in Basingstoke where your passion for coaching can truly shine. As a Customer Service Training Manager, you'll benefit from a supportive work culture that prioritises employee growth and development, offering you the chance to enhance your skills while making a meaningful impact on customer service excellence. With a focus on collaboration and continuous improvement, this role provides a unique opportunity to thrive in a fast-paced environment dedicated to delivering outstanding customer experiences.
