At a Glance
- Tasks: Provide friendly service, dispense medication, and manage patient queries efficiently.
- Company: Hazeldene House Surgery, a supportive GP practice with strong family values.
- Benefits: Stable work environment, opportunities for progression, and training provided.
- Other info: Dynamic role with long-term staff and a chance to grow within the practice.
- Why this job: Join a busy team where your efforts make a real difference to patients' lives.
- Qualifications: GCSEs in English and Maths, computer skills, and a passion for healthcare.
The predicted salary is between 1200 - 1600 £ per month.
The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way. Handing medication out to patients, following the surgery protocols. Taking payments and recording correctly on all documentation. Communication and attention to detail are vital in this role. Computer skills are required; however, training on the software will be given. Able to work on own initiative and also work as part of a team.
Main duties of the job include:
- Front of house, handing out medication to patients
- Accepting deliveries from suppliers
- Arranging deliveries to housebound patients for the driver to take out to patients
- Accurate record keeping
- Following all protocols and procedures to ensure the safety of the medication, patients, yourself and colleagues
- Ordering equipment
About us: Hazeldene House Surgery is a GP Practice that is owned by 5 GP partners and covers surrounding villages, with nearly 8000 patients. We dispense to nearly 4000 of those patients in our dispensary, handing out acute and monthly prescriptions. It is a busy practice, with great family values to all their staff. Hard work and busy, but has its rewards. You would never be bored. A lot of staff have been here 20 years plus and there is room for progression into other areas of the practice.
Job responsibilities include:
- Ensuring a high quality, safe and efficient dispensing service is available to meet the needs of patients at all times
- Operating in accordance with the Surgery dispensary Standard Operating Procedures (SOPs) that incorporate principles of good dispensing practice
- Developing good working relationships with patients, GP partners, nurses and other Surgery staff
- Issuing stock items and prepared prescriptions
- Collection of prescription charges/checking patient exemption statements
- Ensuring that all monies received are appropriately stored and there is a robust record of all financial transactions
- Processing and bundling prescriptions for the Prescription Pricing Authority
- Ensuring drugs are stored in an appropriate manner in accordance with the manufacturers' instructions
- Ensuring that refrigerated items are stored at the appropriate temperature and control recorded in the log book
- Checking that all medicines and appliances dispensed are checked against the prescription
- Maintaining full and accurate records of dispensing transactions
- Ensuring the dispensary is clean and tidy and that shelves are checked on a regular basis
- Attending training and events organised by the Surgery or other agencies, where appropriate
Person Specification:
- Understanding of primary care medical and dispensing services
- GCSE grade A to C in English and Maths
- Good working knowledge of Microsoft Word, Excel
- Emis knowledge advantageous
- Dispensing experience
- Primary Care experience
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Pharmacy Clerk/Assistant in Colwich employer: Hazeldene House Surgery
Hazeldene House Surgery is an excellent employer that prioritises the well-being and professional growth of its staff. Located in the charming village of Colwich, we offer a supportive work culture where you can develop meaningful relationships with patients and colleagues alike. With comprehensive training provided and opportunities for career advancement, joining our team means being part of a dedicated community committed to delivering exceptional healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Pharmacy Clerk/Assistant in Colwich
✨Tip Number 1
Get to know the practice! Research Hazeldene House Surgery and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves dealing with patients and colleagues, being able to communicate clearly and courteously is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your attention to detail! During interviews, share examples of how you've successfully managed tasks that required precision. This could be anything from handling medication to keeping accurate records—make sure they see you as a reliable candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the team at Hazeldene House Surgery. Don’t miss out on this opportunity!
We think you need these skills to ace Pharmacy Clerk/Assistant in Colwich
Some tips for your application 🫡
Show Your Friendly Side:Since the role is all about projecting a positive and friendly image, make sure your application reflects your approachable personality. Use a warm tone in your cover letter and highlight any experience you have in customer service or working with patients.
Be Detail-Oriented:Attention to detail is key in this role, so don’t forget to showcase your meticulous nature in your application. Mention specific examples where you've had to keep accurate records or follow protocols to ensure safety and efficiency.
Highlight Your Team Spirit:This job requires both independent work and teamwork, so let us know how you thrive in both settings. Share experiences where you’ve successfully collaborated with others or taken the initiative on your own.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hazeldene House Surgery
✨Show Your Friendly Side
Since the role involves interacting with patients, it's crucial to project a positive and friendly image. Practice your warm greetings and maintain a cheerful demeanour throughout the interview. This will demonstrate that you can create a welcoming atmosphere for patients.
✨Know Your Stuff
Familiarise yourself with basic pharmacy terms and procedures, especially around medication dispensing and safety protocols. Being able to discuss these topics confidently will show that you're serious about the role and understand its responsibilities.
✨Highlight Your Attention to Detail
This job requires meticulous record-keeping and accuracy in dispensing medications. Prepare examples from your past experiences where your attention to detail made a difference. This could be anything from managing inventory to ensuring compliance with procedures.
✨Demonstrate Team Spirit
The ability to work well in a team is essential. Think of instances where you've collaborated effectively with others, whether in a work setting or during group projects. Share these stories to illustrate that you can contribute positively to the practice's family values.
