Role Purpose The Floor Supervisor oversees daily service operations on the restaurant floor, ensuring smooth coordination between staff, consistent service standards, and exceptional guest satisfaction. This role acts as the bridge between management and the service team, providing leadership, guidance, and operational control. Key Responsibilities Supervise and coordinate waitresses, runners, and commis staff during shifts Conduct daily briefings, allocate sections, and ensure readiness before service Monitor guest experience, resolve issues promptly, and maintain high service standards Ensure compliance with hygiene, health & safety, and brand protocols Support training and development of FOH staff, including onboarding new team members Communicate effectively with kitchen, bar, and management teams for seamless operations Oversee opening and closing procedures, including cashing up and floor checks Provide performance feedback and escalate disciplinary or operational concerns to management Maintain organisation of service stations and dining areas Skills & Attributes Strong leadership and communication skills Guest-focused mindset with problem-solving ability Ability to manage and motivate a team under pressure Excellent knowledge of restaurant service standards Organised, proactive, and detail-oriented Experience & Requirements Previous supervisory experience in hospitality or restaurant operations Strong understanding of FOH service flow and guest interaction protocols Ability to train, mentor, and support junior staff Flexible availability, including evenings, weekends, and holidays TPBN1_UKCT
Floor Supervisor (Turkish Speaker) employer: Haz Restaurant
As a Junior Sous Chef at our esteemed restaurant, you will be part of a vibrant and supportive kitchen team that values creativity and excellence in culinary arts. We offer competitive benefits, a collaborative work culture, and ample opportunities for professional growth, all within a dynamic environment that encourages innovation and skill development. Join us in a location known for its rich culinary scene, where your contributions will be recognised and celebrated.
