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For Companies At a Glance
- Tasks: Lead daily operations and drive strategic transformation in healthcare services.
- Company: Market-leading provider of home healthcare services with a focus on innovation.
- Benefits: Competitive salary, 25 days leave, pension scheme, and ongoing training.
- Why this job: Make a real impact in healthcare while leading cutting-edge AI initiatives.
- Qualifications: Proven leadership in healthcare or technology operations and strong supply chain expertise.
- Other info: Dynamic role with excellent career growth and employee support programmes.
The predicted salary is between 36000 - 60000 £ per year.
We are currently working with a market leading provider of healthcare services to patients at home, including pharmaceuticals and nurse care. They are currently looking for an Operations Director.
Main Responsibilities
- Operational Leadership: Direct and coordinate daily operations across pharmacy, administrative, warehouse, and support functions.
- Supply Chain Management: Manage pharmacy, warehouse, wholesale, logistics partnerships, procurement, inventory control, and distribution efficiency, embedding lean practices and digital processes, ensuring adherence to MHRA, GPhC and NHS standards.
- AI Development & Integration: Lead the design, deployment, and scaling of AI solutions to enhance pharmacy operations, logistics, wholesale and warehouse automation.
- Strategic Transformation: Drive initiatives integrating AI frameworks into pharmacy, logistics, wholesale and warehouse operations.
- Governance & Compliance: Ensure adherence to NHS governance standards, ESG commitments, and regulatory requirements across pharmacy and warehouse operations.
- Resource Planning: Oversee workforce allocation and resource optimisation to maximise efficiency.
- Budget Accountability: Manage the budgeting process for pharmacy operations and ensure achievement of business key performance indicators.
- Process Improvement: Identify inefficiencies, implement continuous improvement strategies, and embed growth mindset cultures.
- Cross-Functional Collaboration: Partner with business stakeholders to align operations with strategic objectives.
- Risk Management: Anticipate operational risks, design mitigation strategies, and ensure resilience in service delivery and supply chains.
What experience and skills are we looking for?
- Proven leadership in healthcare, pharmaceutical, warehouse, or technology operations.
- Strong expertise in automation and complex supply chains.
- Solid understanding of NHS governance, MHRA/GPhC compliance, and ESG frameworks.
- Experience with digital transformation or AI integration (advantageous).
- Excellent leadership, communication, and budget management capabilities.
Qualifications & Skills
- Proven experience in healthcare, pharmaceutical, warehouse, or technology operations.
- Expertise in automation and supply chain management.
- Strong knowledge of NHS governance, ESG frameworks, and compliance overlays.
- Familiarity with AI development would be advantageous.
- Excellent leadership, communication, and stakeholder management skills.
- Financial acumen with experience in budgeting and resource allocation.
- Ability to foster psychological safety and growth mindset cultures.
Performance Indicators
- Operational efficiency improvements (measured by KPIs such as order flow, resource utilisation, warehouse throughput, and cost savings).
- Successful integration and scaling of AI solutions across pharmacy, logistics, and warehouse operations.
- Compliance with NHS governance, MHRA / GPhC standards, and ESG commitments.
- Employee engagement and development metrics.
- Delivery of strategic initiatives on time and within budget.
What we offer
- Competitive salary structure.
- 25 days’ annual leave plus bank holidays.
- Pension scheme.
- Ongoing training and development.
- Professional registration fees paid (where applicable).
- Employee Assistance Programme, including 24/7 access to remote GP appointments.
- Refer a Friend scheme.
- Uniform provided.
- Kit bags for all Homecare Nurse.
- Eyecare vouchers.
- Perks and benefits via Perkbox.
- Long service awards.
Operations Director employer: Haywood Recruitment Limited
Contact Detail:
Haywood Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and pharmaceutical sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company’s operations and recent developments. Familiarise yourself with their AI initiatives and compliance standards. This will show you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've driven operational excellence or managed complex supply chains. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operations Director. Highlight your experience in healthcare, supply chain management, and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can drive strategic transformation in our operations. Keep it engaging and relevant to the job description.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your operational excellence and compliance with governance frameworks. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Haywood Recruitment Limited
✨Know Your Operations Inside Out
Before the interview, dive deep into the company's operations. Understand their supply chain management, AI integration, and compliance with NHS standards. This knowledge will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how you've successfully managed teams in healthcare or pharmaceutical settings. Use specific examples that highlight your ability to foster a growth mindset and ensure operational excellence.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific operational challenges. Think of scenarios related to risk management or process improvement, and prepare structured responses that demonstrate your strategic thinking and problem-solving skills.
✨Align with Their Vision
Research the company’s long-term goals and values. During the interview, express how your vision for operational transformation aligns with theirs, especially regarding AI development and compliance. This shows you're not just a fit for the role but also for the company culture.