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For Companies At a Glance
- Tasks: Lead and support Microsoft 365 environments, ensuring seamless collaboration and security.
- Company: Join a dynamic team focused on innovative IT solutions and exceptional service delivery.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative culture.
- Why this job: Be at the forefront of technology, mentoring others while making a real impact in the digital workspace.
- Qualifications: Technical expertise in Microsoft 365 and strong leadership skills are essential.
- Other info: Relevant certifications are preferred; reach out to Alice Armstrong for more details.
The predicted salary is between 43200 - 72000 £ per year.
Your Role
As our Microsoft 365 Lead, you will:
- Provide expert hands-on support for Microsoft 365 environments, ensuring seamless collaboration, security, and performance.
- Lead and mentor the support team, providing guidance on best practices and troubleshooting complex M365 issues.
- Oversee M365 administration, including Exchange Online, SharePoint, OneDrive, Teams, and Intune.
- Manage security and compliance within M365, including identity management, access control, and data protection.
- Ensure effective monitoring of M365 services, addressing performance and availability issues proactively.
- Develop and refine standard operating procedures and knowledge articles for M365 support.
- Collaborate with internal teams and clients to ensure high-quality service delivery and continuous improvement.
What We're Looking For
- Technical expertise in Microsoft 365, including Exchange Online, SharePoint, OneDrive, Teams, and security configurations.
- Hands-on experience in M365 support and troubleshooting, working within an IT support or managed services environment.
- Strong leadership abilities able to guide and mentor junior team members while driving M365 best practices.
- Proficiency in security & compliance for M365, including Azure Active Directory, conditional access, and data loss prevention.
- Experience with monitoring tools and proactive system health checks.
- Excellent communication skills able to translate technical issues into clear, actionable solutions for clients and colleagues.
- Relevant certifications such as Microsoft 365 Fundamentals, Microsoft Certified: Enterprise Administrator Expert, or equivalent (preferred).
For more information, please contact Alice Armstrong at Hayward Hawk.
Skills: M365, OneDrive, Teams, SharePoint
Lead Microsoft 365 Engineer employer: Hayward Hawk
Contact Detail:
Hayward Hawk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Microsoft 365 Engineer
✨Tip Number 1
Familiarise yourself with the latest features and updates in Microsoft 365. Being knowledgeable about recent changes can help you stand out during discussions and demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals already working in Microsoft 365 roles. Join relevant online forums or LinkedIn groups where you can engage with others, share insights, and learn about potential job openings or industry trends.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of examples where you've successfully mentored others or led a project. Be ready to discuss how you can apply these experiences to guide a support team effectively.
✨Tip Number 4
Brush up on your communication skills, especially in translating technical jargon into layman's terms. This will be crucial when discussing complex issues with clients or colleagues who may not have a technical background.
We think you need these skills to ace Lead Microsoft 365 Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical expertise in Microsoft 365, particularly with Exchange Online, SharePoint, OneDrive, Teams, and security configurations. Use specific examples from your experience to demonstrate your hands-on support and troubleshooting skills.
Craft a Compelling Cover Letter: In your cover letter, emphasise your leadership abilities and how you've successfully mentored junior team members. Mention your experience in managing security and compliance within M365, and how you can contribute to the company's goals.
Showcase Relevant Certifications: If you have relevant certifications such as Microsoft 365 Fundamentals or Microsoft Certified: Enterprise Administrator Expert, make sure to include them prominently in your application. This will help demonstrate your commitment and expertise in the field.
Highlight Communication Skills: Since excellent communication skills are crucial for this role, provide examples of how you've effectively translated technical issues into clear solutions for clients and colleagues. This could be through previous roles or specific projects you've worked on.
How to prepare for a job interview at Hayward Hawk
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with Microsoft 365, particularly with Exchange Online, SharePoint, OneDrive, and Teams. Highlight specific projects or challenges you've tackled, demonstrating your problem-solving skills and technical knowledge.
✨Demonstrate Leadership Skills
Since the role involves leading and mentoring a support team, share examples of how you've guided junior team members in the past. Discuss your approach to fostering a collaborative environment and driving best practices within a team.
✨Emphasise Security and Compliance Knowledge
Given the importance of security in this role, be ready to talk about your experience with Azure Active Directory, conditional access, and data loss prevention. Provide examples of how you've implemented security measures in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your troubleshooting abilities and decision-making skills. Practice articulating your thought process when addressing performance and availability issues in M365 environments.
