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- Tasks: Join our team as an Infrastructure Engineer, tackling complex networking and infrastructure challenges daily.
- Company: HAYWARD HAWK partners with a long-standing client to enhance their tech team.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Why this job: Make a real impact by ensuring high availability and performance in IT services.
- Qualifications: 3-5 years of experience in technical support, with advanced skills in network troubleshooting required.
- Other info: Ideal for those with Microsoft certifications and a passion for technology.
The predicted salary is between 36000 - 60000 £ per year.
HAYWARD HAWK is working with a long-standing client to find an Infrastructure Engineer to join their growing team. Responsibilities: Provide advanced Level 3 technical support to resolve complex networking and infrastructure issues. Manage, configure, and troubleshoot Windows servers and virtualization environments, ensuring high availability and performance. Administer and support Office 365, including user management, permissions, and security configurations. Maintain Active Directory, DNS, DHCP, and Group Policy settings to ensure smooth and secure network operations. Oversee mobile device management through Microsoft Intune, ensuring device compliance and security. Implement and monitor backup solutions, including performing regular backups, restores, and testing disaster recovery processes. Collaborate with cross-functional teams to deliver IT services aligned with business needs, and document processes and solutions effectively. Assist with network infrastructure management, including configuring and troubleshooting switches, firewalls, routers, and wireless access points. Qualifications: 3-5 years of experience in a senior technical support role, with advanced skills in network troubleshooting and maintenance. Proficient in managing Windows servers and virtualization platforms such as VMware and Hyper-V. Solid understanding and practical experience with Windows-based operating systems. Skilled in Office 365 administration. Familiarity with Active Directory, DNS, DHCP, and Group Policy configurations. Proficient in Microsoft Intune and mobile device management solutions. Knowledgeable in backup solutions, including experience with Veeam or similar products. Relevant Microsoft certifications are required. Strong documentation skills and excellent communication abilities. Preferred Skills: Prior experience in a Managed Service Provider (MSP) environment. Hands-on expertise with networking hardware, including switches, firewalls, routers, and wireless access points. For more information, please contact Alice Armstrong at Hayward Hawk. Skills: Office365 Azure Active Directory
Infrastructure Engineer employer: Hayward Hawk
Contact Detail:
Hayward Hawk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer
✨Tip Number 1
Make sure to highlight your experience with Windows servers and virtualization platforms like VMware and Hyper-V during your conversations. This will show that you have the hands-on expertise needed for the role.
✨Tip Number 2
Familiarize yourself with the latest features and updates in Office 365 and Microsoft Intune. Being able to discuss recent changes or best practices can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've resolved complex networking issues in the past. This will demonstrate your problem-solving skills and technical knowledge effectively.
✨Tip Number 4
Network with professionals in the field, especially those who have worked in Managed Service Provider (MSP) environments. They can provide insights and potentially refer you to opportunities within their networks.
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support, particularly with Windows servers, virtualization platforms, and Office 365. Use specific examples that demonstrate your skills in troubleshooting and network management.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Infrastructure Engineer role and how your background aligns with the responsibilities listed. Mention your relevant certifications and any experience in a Managed Service Provider (MSP) environment.
Showcase Your Technical Skills: Clearly outline your technical skills related to Active Directory, DNS, DHCP, and Group Policy configurations. Provide examples of how you've successfully managed these systems in previous roles.
Highlight Collaboration Experience: Since the role involves working with cross-functional teams, include examples of past collaborations. Describe how you effectively communicated and documented processes to ensure smooth IT service delivery.
How to prepare for a job interview at Hayward Hawk
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Windows servers, virtualization platforms like VMware and Hyper-V, and your troubleshooting skills. Highlight specific examples where you resolved complex networking issues.
✨Demonstrate Your Office 365 Knowledge
Since the role involves administering Office 365, be ready to explain your experience with user management, permissions, and security configurations. Discuss any challenges you've faced and how you overcame them.
✨Highlight Your Documentation Skills
Effective documentation is crucial for this position. Prepare to share examples of how you've documented processes and solutions in previous roles, emphasizing clarity and thoroughness.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you had to manage network infrastructure or implement backup solutions, and be ready to walk through your thought process.
