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For Companies At a Glance
- Tasks: Resolve invoice queries, manage debt recovery, and maintain customer records.
- Company: Join a professional services firm in Belfast with a growing team.
- Benefits: Enjoy part-time hours with flexible work arrangements.
- Why this job: Be part of a supportive culture while gaining valuable financial experience.
- Qualifications: Experience in accounts receivable or credit control is preferred.
- Other info: Opportunity for permanent position with potential for growth.
Hayward Hawk is delighted to be working on behalf of a professional services firm in Belfast who are seeking to recruit a credit controller to join their growing team on a permanent part-time basis.
What You'll Do:
- Address and resolve invoice-related queries and payment issues from customers promptly.
- Generate regular reports outlining outstanding balances and progress on debt recovery.
- Collaborate with sales and customer service teams to resolve any payment-related disputes.
- Conduct daily bank reconciliations to ensure financial accuracy.
- Maintain detailed and up-to-date records of all customer interactions related to payments.
- Review and approve subscription contracts, taking into account credit checks and payment history.
- Monitor customer accounts to identify overdue payments.
- Proactively follow up on outstanding debts through phone calls and email communication.
- Support month-end close processes and assist with financial reporting as needed.
What You'll Need:
- Ideally, you will have experience in an AR or CC role.
- Excellent communication skills, with the ability to negotiate.
- Experience in the use of accounting software.
Credit Controller - part time employer: Hayward Hawk
Contact Detail:
Hayward Hawk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - part time
✨Tip Number 1
Familiarise yourself with common accounting software used in credit control, such as Sage or QuickBooks. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication and negotiation skills. Since you'll be resolving payment disputes, practice articulating your points clearly and confidently, as this will help you handle challenging conversations effectively.
✨Tip Number 3
Research the company’s financial practices and any recent news related to their services. This knowledge will not only help you understand their operations better but also show your genuine interest during the interview.
✨Tip Number 4
Prepare examples of how you've successfully managed overdue payments or resolved customer disputes in the past. Having specific scenarios ready will demonstrate your experience and problem-solving abilities to the hiring team.
We think you need these skills to ace Credit Controller - part time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accounts receivable or credit control. Emphasise your communication skills and any experience with accounting software, as these are key for the role.
Craft a Strong Cover Letter: In your cover letter, address how your previous roles have prepared you for this position. Mention specific examples of how you've resolved payment issues or improved debt recovery processes.
Highlight Relevant Skills: When detailing your experience, focus on skills that align with the job description, such as negotiation abilities, attention to detail, and proficiency in financial reporting and bank reconciliations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a credit controller.
How to prepare for a job interview at Hayward Hawk
✨Showcase Your Communication Skills
As a Credit Controller, excellent communication is key. Be prepared to demonstrate your ability to negotiate and resolve disputes during the interview. Use examples from your past experiences where you successfully handled customer queries or payment issues.
✨Familiarise Yourself with Accounting Software
Since experience with accounting software is essential for this role, make sure you are well-versed in the specific tools mentioned in the job description. If you have used similar software, be ready to discuss how you utilised it effectively in your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding invoice-related queries and debt recovery. Think of scenarios where you had to follow up on overdue payments or conduct bank reconciliations, and be ready to explain your approach.
✨Demonstrate Your Team Collaboration Skills
This role involves working closely with sales and customer service teams. Be prepared to discuss how you have collaborated with other departments in the past to resolve payment-related disputes and ensure financial accuracy.
