At a Glance
- Tasks: Support customers with breakdowns, maintenance, and technical solutions in various industrial settings.
- Company: Established engineering and automation business known for investing in their people.
- Benefits: Competitive salary, flexible hours, home working on Fridays, and ongoing training.
- Other info: Enjoy a strong team culture and excellent career progression opportunities.
- Why this job: Join a supportive team and work on diverse projects with real impact.
- Qualifications: HNC/HND in Engineering and experience in maintenance or automation required.
The predicted salary is between 39000 - 41000 £ per year.
Our client is a well-established engineering and automation business based in South Wales, providing specialist support and technical solutions to a wide range of manufacturing and industrial customers. Known for investing in their people and maintaining a strong team culture, they offer ongoing training, long-term career development and the opportunity to work alongside experienced engineers within a supportive environment.
Due to continued growth, an exciting opportunity has arisen for a Service Engineer to join an established and highly respected engineering team. This role will involve supporting customers with breakdown response, planned maintenance, commissioning activities and technical support across a variety of industrial environments. The position would suit an engineer from a maintenance, service or automation background who enjoys fault finding, customer interaction and a varied workload.
Working Hours
- 36-hour working week
- Monday to Thursday: 8:30am - 4:30pm
- Friday: 8:30am - 3:00pm
- Work from home every Friday
- Flexible and supportive working environment
Salary & Package
- Typical annual earnings: £43,000 - £50,000+
- Weekly on-call allowance: £250
- Average annual on-call earnings of approximately £3,800
- Overtime paid at: Time and a half outside normal hours, Double time on Sundays
On-Call Structure
- One full week on call every six weeks
- One weekend in six as secondary support
- Daytime calls are managed by the office support team
- Most call-outs are completed within a few hours
- Overnight stays are extremely rare
- Majority of customer sites are within one to two hours of South Wales
Key Responsibilities
- Responding to breakdown and service calls
- Carrying out planned maintenance activities
- Supporting existing customer accounts
- Undertaking field service work across customer sites
- Assisting with commissioning and improvement projects
- Producing service reports and documentation
- Sharing technical knowledge with colleagues
- Supporting the continued growth of the service department
Candidate Requirements
- Applicants should ideally possess: HNC/HND qualification in Electrical, Electronic or related Engineering discipline
- Previous experience within maintenance, service or automation environments
- PLC programming and fault-finding experience
- Knowledge of drives and industrial control systems
- Strong problem-solving abilities
- Excellent communication and teamworking skills
Why Join This Opportunity?
- 36-hour working week
- Home working every Friday
- Excellent training and development opportunities
- Strong and supportive team culture
- Varied and interesting work across multiple industries
- Genuine long-term career progression
- Competitive salary and overtime package
