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- Tasks: Lead the billing and collection processes in a prestigious education organisation.
- Company: Join a leading education organisation in Cheltenham, Gloucestershire.
- Benefits: Enjoy flexible hours, on-site parking, private healthcare, and free lunches.
- Other info: Great opportunities for professional development and process improvement.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in billing, credit control, and team supervision is essential.
The predicted salary is between 35000 - 40000 £ per year.
Hays Accountancy & Finance are exclusively partnering with a leading & prestigious Education organisation to recruit a dynamic & experienced Credit/Billing Supervisor to take ownership of the billing and collection processes. Based in Cheltenham, Gloucestershire, this exciting newly created opportunity will supervise a team of two reporting directly into the Financial Controller.
The successful candidate will manage the full billing and collections process end-to-end, ensuring activity is proactively planned, accurately executed, and delivered on time. You will bring structure, foresight, and discipline to a financial operation, ensuring processes are controlled. This permanent full-time role is best suited to a hands-on credit/billing professional with B2C experience with clear, professional communication skills, to build both internal/external stakeholder relationships.
Your key duties will involve taking full ownership of the end-to-end fees billing cycle, ensuring all billing is accurate & issued to deadlines. You will manage the annual billing timetable, control billing data, and carry out regular reconciliations of the fee's ledger, along with ensuring all income streams are accurately captured. You will proactively manage outstanding balances, follow up overdue accounts, agree on payment arrangements, resolve credit control queries, along with debt reporting. You will oversee the direct debit processing, ensure BACS compliance and act as a primary contact for external stakeholder's queries. You will supervise two billing/credit assistants, manage team workloads and support their development. You will support the Financial Controller with process improvement projects to strengthen the billing/credit processes, along with ad-hoc duties.
To be considered for this permanent Credit/Billing Supervisor role, you will need experience in a similar position. End-to-end billing, accounts receivable and credit control experience are essential, along with professional and clear communication skills to build external and internal relationships. You will have strong accuracy, deadline focused, comfortable managing workloads, with key MS Excel skills and knowledge of financial systems. You will be adaptable to organisational needs, willing to learn and have a proactive mindset to process improvement. You will have experience supervising, developing and supporting team members. Experience within the education sector, direct debit/BACS experience, along with experience with fees would be advantageous but not essential.
This permanent Credit/Billing Supervisor role offers a salary between £35,000 - £40,000 per annum, dependent on experience based in Cheltenham, Gloucestershire. The position offers flexible start/finish times, on-site parking, access to sports/gym facilities, contributed pension scheme, private health care, Christmas holiday shutdown, life insurance, free lunches, enhanced maternity/paternity leave, development opportunities & more. A unique opportunity to really add value to a prestigious education organisation taking the lead on the billing/credit processes.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Credit Supervisor in Wickham employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Supervisor in Wickham
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or finance world. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit and billing. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your past successes in billing and collections to the interview. We love seeing how you’ve made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals like you!
We think you need these skills to ace Credit Supervisor in Wickham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Credit Supervisor role. Highlight your experience in end-to-end billing and credit control, and don’t forget to mention any team supervision you've done. We want to see how you can bring structure and discipline to our financial operations!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've managed billing processes and built relationships with stakeholders. We love a proactive mindset, so show us how you've improved processes in the past!
Showcase Your Skills: Don’t just list your skills—demonstrate them! If you’ve got strong MS Excel skills or experience with BACS compliance, make sure to include that in your application. We’re looking for someone who can manage workloads effectively and keep everything on track.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your tailored CV and cover letter directly. Let’s get your application in and take the next step together!
How to prepare for a job interview at Hays
✨Know Your Numbers
Make sure you brush up on your financial knowledge, especially around billing cycles and credit control. Be prepared to discuss specific metrics or processes you've managed in the past, as this will show your expertise and confidence in handling the role.
✨Showcase Your Leadership Skills
Since you'll be supervising a team, it's crucial to highlight your experience in managing and developing team members. Think of examples where you've successfully led a team or improved processes, and be ready to share these stories during the interview.
✨Communicate Clearly
Given the importance of clear communication in this role, practice articulating your thoughts succinctly. Prepare to explain complex billing processes in simple terms, as this will demonstrate your ability to build relationships with both internal and external stakeholders.
✨Be Proactive About Process Improvement
The job description mentions a focus on process improvement, so come prepared with ideas or examples of how you've enhanced billing or credit processes in previous roles. This shows that you're not just reactive but also forward-thinking, which is key for this position.