At a Glance
- Tasks: Support individuals and families at risk of homelessness to build stability and independence.
- Company: Join a dedicated team making a real difference in the community.
- Benefits: Competitive salary and the chance to make a meaningful impact every day.
- Other info: Opportunity for personal growth and to work independently.
- Why this job: Empower vulnerable people and help them sustain their tenancies.
- Qualifications: Experience in housing support or social care, with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
We're looking for a proactive, people-centred Housing & Tenancy Sustainment Officer. As a Housing Officer, you'll work directly with individuals and families who may be at risk of homelessness, supporting them to build stability, independence, and ensure they continue to sustain their tenancy agreement.
If you have proven experience in housing or support service, are a strong communicator, and feel confident working with vulnerable people, this role could be perfect for you!
You'll be expected to:
- Provide one-to-one tenancy sustainment support, including budgeting, life skills, all areas of moving in and understanding tenancy responsibilities.
- Work with residents to prevent eviction, resolve arrears, and negotiate with landlords or housing providers.
- Carry out home visits, risk assessments, and support plans tailored to each client's needs.
- Support clients to access welfare benefits, grants, employment services, and community resources.
- Liaise with external agencies including social services, mental health teams, DWP, and local authorities.
- Maintain accurate case notes, safeguarding records, and reporting outcomes.
What you'll need to succeed:
- Experience in housing support, homelessness prevention, social care, or a related field.
- Strong understanding of Housing Legislation.
- Excellent communication skills with the ability to build trust quickly.
- Ability to manage a varied caseload and work independently.
- Commitment to safeguarding and promoting the welfare of vulnerable adults.
- A full UK driving licence.
- Candidates who hold a CIH qualification or are working towards one.
What you'll get in return:
- Competitive salary.
- The chance to make a meaningful difference every single day.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Housing & Tenancy Sustainment Officer in West Bromwich employer: Hays
As a Housing & Tenancy Sustainment Officer, you will join a compassionate and dedicated team committed to making a real difference in the lives of vulnerable individuals and families. Our supportive work culture fosters professional growth through continuous training and development opportunities, while our competitive salary and benefits package ensure that you are rewarded for your hard work. Located in a vibrant community, this role offers the unique advantage of directly impacting local residents' lives, helping them achieve stability and independence.
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Tenancy Sustainment Officer in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Housing & Tenancy Sustainment Officer roles. Think about your past experiences and how they relate to the job description, especially your communication skills and ability to support vulnerable people.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share specific examples of how you've made a difference in someone's life, whether through housing support or other means. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and making a positive impact in the community.
We think you need these skills to ace Housing & Tenancy Sustainment Officer in West Bromwich
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what the role entails and how your experience aligns with the responsibilities listed.
Tailor Your CV:Don’t just send out the same CV for every job. Highlight your relevant experience in housing support or social care, and make sure to showcase your communication skills. We love seeing how you can bring your unique background to the table!
Craft a Personal Cover Letter:A cover letter is your chance to shine! Use it to explain why you’re passionate about helping vulnerable people and how your skills can make a difference. We appreciate a personal touch that shows us who you are beyond your CV.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on housing legislation and tenancy rights. Being able to discuss these topics confidently will show that you're serious about the role and understand the challenges faced by clients.
✨Show Your People Skills
Since this role is all about working with vulnerable individuals, be prepared to share examples of how you've built trust and rapport in previous roles. Think of specific situations where your communication skills made a difference.
✨Demonstrate Problem-Solving Abilities
Be ready to talk about how you've handled difficult situations, like preventing eviction or resolving arrears. Highlight your negotiation skills and any successful outcomes you've achieved in the past.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the organisation. Inquire about their approach to supporting clients or how they measure success in tenancy sustainment. This shows you're engaged and eager to contribute.
