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- Tasks: Lead and transform the Credit Control function in a fast-paced environment.
- Company: Dynamic organisation offering hybrid work and a collaborative culture.
- Benefits: Competitive day rate, flexible working, and potential for contract extension.
- Other info: Opportunity for professional growth and development in a supportive environment.
- Why this job: Make a real impact by optimising cashflow and leading a talented team.
- Qualifications: Extensive experience in Credit Control and strong leadership skills required.
The predicted salary is between 42000 - 48000 £ per year.
Day Rate: £350 (Inside IR35)
Contract Length: 3-6 months (potential extension)
Location: West Midlands
Hybrid Work Pattern: 3 days a week on Site
About the Role
We are seeking an experienced Interim Credit Manager to lead, optimise, and transform the Credit Control and Collections function within a fast-paced organisation. This role requires a confident leader with a strong operational background, capable of managing high-value ledgers, resolving complex disputes, and driving improvements in cashflow performance and debt governance. You will take ownership of the full credit control process and provide strategic and hands-on leadership to ensure strong financial control, robust reporting, and efficient cash collection.
Key Responsibilities
- Lead, coach, mentor, and develop the Credit Control team, ensuring capability, performance, and clear accountability.
- Manage the end-to-end credit control process, including customer contact, query resolution, reconciliations, and cash allocation.
- Reduce unallocated cash, credit notes, and aged debt through proactive oversight and improved controls.
- Produce weekly and monthly cashflow forecasts, debt analysis, and risk reporting.
- Build strong relationships across Finance Operations to ensure seamless collaboration and effective resolution of debt queries.
- Support internal and external audits, ensuring all credit control practices meet governance standards.
- Drive continuous improvement to enhance efficiency, reduce disputes, and strengthen credit control frameworks and reporting processes.
Experience & Background
- Extensive experience managing Credit Control teams in the public sector, property, financial services, or large corporate environments.
- Experience of Oracle Fusion.
- Strong analytical and problem-solving skills with a structured and methodical approach.
- A process-driven mindset with proven experience in team development and performance leadership.
- Expertise in financial strategy implementation and credit risk management.
- Strong capability in budgeting, forecasting, and cashflow performance reporting.
- Ability to identify financial risks/opportunities and provide actionable strategic insight.
- Excellent stakeholder management skills, including senior-level engagement and influencing.
If you have the relevant background and experience, we would love to hear from you, so please send your updated CV!
Credit Control Manger in West Bromwich employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Manger in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who have experience in credit control. A friendly chat can lead to insider info about job openings or even referrals that could give you an edge.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control processes and financial strategies. Be ready to discuss how you've tackled complex disputes and improved cashflow performance in past roles. Confidence is key!
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight how you've coached and developed teams. Employers love to see candidates who can not only manage but also inspire their teams to achieve great results.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Credit Control Manger in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Credit Control Manager. Highlight your experience in managing credit control teams and any specific achievements that showcase your ability to optimise processes and improve cashflow performance.
Showcase Your Leadership Skills: Since this role requires strong leadership, don’t shy away from sharing examples of how you've led teams in the past. We want to see how you’ve coached and developed others, so include any relevant experiences that demonstrate your mentoring abilities.
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points for key achievements and make sure your language is clear. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Hays
✨Know Your Numbers
As a Credit Control Manager, you'll need to demonstrate your expertise in financial metrics. Brush up on cashflow forecasts, debt analysis, and risk reporting. Be ready to discuss how you've improved these areas in past roles.
✨Showcase Leadership Skills
This role requires strong leadership capabilities. Prepare examples of how you've led and developed teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them.
✨Understand the Company’s Financial Landscape
Research the organisation's financial operations and any recent news related to their credit control practices. This will help you tailor your responses and show that you're genuinely interested in their specific challenges and opportunities.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios where you might need to resolve complex disputes or improve cash collection processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.