At a Glance
- Tasks: Manage and enhance CMDB and LeanIX data for a transformative organisation.
- Company: Join a large, dynamic company focused on data governance and operational excellence.
- Benefits: Competitive day rate, flexible hybrid working, and impactful ownership in a high-profile project.
- Other info: 10-month contract role with opportunities for professional growth.
- Why this job: Shape the future of data governance in a collaborative and innovative environment.
- Qualifications: Experience with ServiceNow CMDB and LeanIX, plus strong stakeholder management skills.
The predicted salary is between 50000 - 65000 € per year.
Your new company
You'll be joining a large, complex organisation undergoing significant transformation across its application and service landscape. The business is investing heavily in improving the quality, governance, and operational use of its CMDB and enterprise architecture data, with ServiceNow and LeanIX at the heart of this journey. The environment is collaborative, delivery-focused, and federated, requiring strong engagement across IT Operations, Architecture, Application Support, and Service Design & Transition teams.
Your new role
As a CMDB & LeanIX Data Steward, you'll act as the hands-on authority for configuration and application data across ServiceNow CMDB and LeanIX. Your primary focus will be to establish and maintain a single, trusted, and operationally usable data model that supports service mapping, architecture, operations, and governance. This is a delivery-focused role where you'll take ownership of data quality, lifecycle controls, and reconciliation, ensuring both platforms remain synchronised, semantically aligned, and fit for purpose. You will work closely with internal stakeholders to embed pragmatic governance and prevent data decay following implementation.
Key responsibilities include:
- CMDB and LeanIX data stewardship
- Defining the canonical data model
- Supporting service mapping outcomes
- Resolving data conflicts
- Enabling sustainable BAU processes
What you'll need to succeed
Strong, hands-on experience with ServiceNow CMDB, including CI classes, relationships, and service mapping concepts. Practical experience with LeanIX or equivalent enterprise architecture tooling. Solid understanding of CSDM, application lifecycle management, and ITIL/ITSM processes. Proven track record of improving data quality within complex IT environments. Experience working across federated or global organisations. Excellent stakeholder management skills with a pragmatic, delivery-led mindset.
Desirable experience includes:
Service mapping implementation, aligning EA tooling with operational CMDBs, exposure to SIAM or multi-supplier models, and supporting audit or compliance activities.
What you'll get in return
A contract role of up to 10 months with meaningful ownership and impact. Market-competitive day rate (dependent on experience and engagement model). Flexible UK-based hybrid working, with occasional onsite attendance in Hertfordshire as required. The opportunity to shape and embed CMDB and application data governance in a high-profile transformation programme.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
CMDB and LeanIX Data Steward in West Bromwich employer: Hays
Join a large, dynamic organisation that prioritises collaboration and innovation in its transformation journey. As a CMDB and LeanIX Data Steward, you will enjoy a flexible hybrid working environment based in Hertfordshire, with the opportunity to make a significant impact on data governance and quality. The company fosters a culture of growth, offering meaningful ownership in a high-profile programme while supporting your professional development through engagement with diverse teams across IT Operations and Architecture.
StudySmarter Expert Advice🤫
We think this is how you could land CMDB and LeanIX Data Steward in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work with ServiceNow and LeanIX. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with CMDB or LeanIX, consider creating a portfolio or a case study. This can really set you apart during interviews and show that you mean business.
✨Tip Number 3
Prepare for the interview by brushing up on your stakeholder management skills. Think of examples where you’ve successfully engaged with teams to improve data quality. We want to hear how you’ve made an impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CMDB and LeanIX Data Steward in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CMDB and LeanIX Data Steward role. Highlight your hands-on experience with ServiceNow CMDB and LeanIX, and don’t forget to showcase your understanding of data quality and governance.
Showcase Your Stakeholder Skills:Since this role involves strong engagement across various teams, emphasise your stakeholder management skills. Share examples of how you've successfully collaborated in complex IT environments to improve data quality.
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make your achievements stand out, and ensure your language matches the job description to show you’re a great fit.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board for this exciting opportunity!
How to prepare for a job interview at Hays
✨Know Your Tools Inside Out
Make sure you have a solid understanding of ServiceNow CMDB and LeanIX. Brush up on CI classes, relationships, and service mapping concepts. Being able to discuss these tools confidently will show that you're ready to hit the ground running.
✨Demonstrate Data Quality Expertise
Prepare examples from your past experiences where you've improved data quality in complex IT environments. Highlight specific challenges you faced and how you overcame them, as this will showcase your problem-solving skills and hands-on experience.
✨Engage with Stakeholders
Think about how you can effectively communicate with various stakeholders. Be ready to discuss your approach to stakeholder management and how you’ve successfully collaborated across teams in previous roles. This is key in a federated environment.
✨Understand Governance and Compliance
Familiarise yourself with governance frameworks and compliance activities related to CMDB and enterprise architecture. Be prepared to discuss how you would embed pragmatic governance and prevent data decay, as this will demonstrate your strategic thinking.
