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- Tasks: Handle customer queries and support key accounts through phone, email, and online platforms.
- Company: Join a dynamic team focused on delivering exceptional customer service.
- Benefits: Great opportunities for professional development and career progression.
- Why this job: Be the first point of contact and make a real difference in customer experiences.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Fast-paced environment with room to grow your career.
The predicted salary is between 30000 - 42000 £ per year.
Office administration, Data entry, First point of contact, Customer queries.
My client is looking for a highly organised and customer-focused Sales Administrator to support their UK customer base and play a key role within the Sales team. This role is ideal for someone who enjoys being the first point of contact, can build strong relationships with key accounts, and thrives in a fast-paced, detail-oriented environment.
As a Sales Administrator, you will ensure customers receive a seamless experience, from handling general queries to supporting the day-to-day management of key customers. This role also offers excellent opportunities for professional development and progression.
- Act as the first point of contact for UK customer queries via phone, email, and online platforms.
- Manage and maintain key customer relationships.
Online And Phone Order Clerk in Watford employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online And Phone Order Clerk in Watford
✨Tip Number 1
Make sure you know the company inside out before your interview. Research their values, products, and customer service approach. This will help us show that you're genuinely interested and ready to be the first point of contact for their customers.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer queries, being articulate and friendly is key. We recommend doing mock interviews with friends or family to get comfortable with answering questions on the spot.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate that you can thrive in a fast-paced environment, just like the one they’re offering.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Online And Phone Order Clerk in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in office administration and data entry. We want to see how you've been the first point of contact in previous roles, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer-focused attitude and how you can build strong relationships with key accounts. Let us know why you're excited about this role!
Showcase Your Organisational Skills: In a fast-paced environment, organisation is key. Share examples of how you've managed multiple tasks or projects simultaneously. We love to see how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hays
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of an Online and Phone Order Clerk, especially around office administration and customer queries. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This could be anything from handling customer queries to maintaining records. Be ready to discuss how you prioritise tasks in a fast-paced environment.
✨Practice Your Communication Skills
Since you'll be the first point of contact for customers, strong communication skills are essential. Practice answering common customer queries and think about how you would handle difficult situations. This will show that you can maintain professionalism while providing excellent customer service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
