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- Tasks: Be the friendly face of customer service, managing enquiries and processing orders.
- Company: Join a leading construction organisation in Watford with a supportive team.
- Benefits: Enjoy a competitive salary, on-site parking, and growth opportunities.
- Why this job: Make a real difference by providing fantastic service to clients every day.
- Qualifications: Strong customer service skills and a passion for construction or tools.
- Other info: Great career development in a dynamic and friendly environment.
The predicted salary is between 28800 - 43200 £ per year.
Strong customer service and communication skills, MS Office skills.
Join a leading organisation in Watford and become a key part of their customer service/administration team. As a Customer Services Coordinator, you’ll be the friendly and efficient first point of contact for the organisation's clients. You’ll manage enquiries, process orders, and ensure customers receive fantastic service every time.
- Respond to customer enquiries via phone and email
- Provide knowledgeable support for machinery and tools
- Experience in customer service or coordination roles
- Background or strong interest in construction, building, woodwork or tools
Competitive salary, supportive team environment, opportunities for growth and development, convenient Watford location with on-site parking.
Customer Services Coordinator (Construction) in Watford employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Coordinator (Construction) in Watford
✨Tip Number 1
Make sure you know the company inside out! Research their values, recent projects, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for clients, it’s crucial to sound friendly and professional. Try role-playing with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you nail that interview. Plus, it’s a great way to show your commitment to joining our awesome team in Watford.
We think you need these skills to ace Customer Services Coordinator (Construction) in Watford
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your strong customer service and communication skills in your application. We want to see how you’ve made a difference for customers in the past, so share specific examples that showcase your friendly and efficient approach.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Customer Services Coordinator. Mention your interest in construction and any relevant experience you have with machinery or tools to really catch our eye.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid fluff and get straight to the point about why you’d be a great fit for our team in Watford.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of construction, tools, and machinery. The interviewers will likely ask you about these topics, so being able to speak confidently about them will show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Customer Services Coordinator, communication is key. Practice answering common customer service scenarios and think about how you would handle different types of enquiries. This will help you demonstrate your strong customer service skills during the interview.
✨Familiarise Yourself with MS Office
Since the job requires MS Office skills, make sure you're comfortable using programs like Word and Excel. You might be asked about your experience with these tools, so having specific examples ready can really set you apart from other candidates.
✨Be Personable and Friendly
Remember, you'll be the first point of contact for clients, so showing your friendly side is crucial. Practice a warm introduction and be prepared to discuss how you would create a positive experience for customers, even in challenging situations.
