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- Tasks: Be the friendly face of customer service, managing enquiries and processing orders.
- Company: Join a leading organisation in Watford with a supportive team culture.
- Benefits: Enjoy a competitive salary and opportunities for growth and development.
- Why this job: Make a real difference by providing fantastic service to clients every day.
- Qualifications: Strong customer service skills and a passion for construction or tools.
- Other info: Convenient location with on-site parking and a dynamic work environment.
The predicted salary is between 30000 - 42000 £ per year.
Strong customer service and communication skills, MS Office skills.
Join a leading organisation in Watford and become a key part of their customer service/administration team. As a Customer Services Coordinator, you’ll be the friendly and efficient first point of contact for the organisation's clients. You’ll manage enquiries, process orders, and ensure customers receive fantastic service every time.
- Respond to customer enquiries via phone and email
- Provide knowledgeable support for machinery and tools
- Experience in customer service or coordination roles
- Background or strong interest in construction, building, woodwork or tools
Competitive salary, supportive team environment, opportunities for growth and development, convenient Watford location with on-site parking.
Customer Communications Leader in Watford employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Communications Leader in Watford
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend or family member. This will help you feel more confident when handling enquiries during the interview.
✨Tip Number 3
Don’t forget to highlight your relevant experience! Whether it’s your background in customer service or your interest in construction tools, make sure to weave these into your conversation to show how you fit the role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Communications Leader in Watford
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about customer service, make sure your application highlights your communication skills. Use clear and friendly language to show us you can connect with clients just like you would in person.
Tailor Your CV: Don’t just send a generic CV! Tailor it to the Customer Communications Leader role by emphasising your experience in customer service and any relevant skills. We want to see how you fit into our team!
Be Specific About Your Experience: When detailing your past roles, be specific about your achievements and responsibilities. If you've handled customer enquiries or processed orders, let us know how you excelled in those tasks!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of the construction and tools industry. Familiarise yourself with common machinery and tools, as well as any recent trends. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role is all about customer service, practice your communication skills before the interview. Think of examples where you've successfully handled customer enquiries or resolved issues. Be ready to demonstrate how you can be the friendly and efficient first point of contact for clients.
✨Get Comfortable with MS Office
As you'll be using MS Office regularly, make sure you're comfortable with it. Brush up on Excel for managing orders and Word for any documentation. If you can, prepare a few examples of how you've used these tools in previous roles to streamline processes or improve customer service.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This shows your interest in the company and the role. You might ask about the team dynamics, opportunities for growth, or how they measure success in customer service. It’s a great way to engage with the interviewer and leave a lasting impression.
