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- Tasks: Manage and enhance data quality in ServiceNow CMDB and LeanIX for a transformative organisation.
- Company: Join a large, dynamic organisation focused on improving its application and service landscape.
- Benefits: Competitive day rate, flexible hybrid working, and impactful ownership in a high-profile project.
- Other info: Opportunity for significant career growth in a federated, delivery-focused setting.
- Why this job: Shape the future of data governance in a collaborative and innovative environment.
- Qualifications: Experience with ServiceNow CMDB, LeanIX, and strong stakeholder management skills required.
Your new company
You'll be joining a large, complex organisation undergoing significant transformation across its application and service landscape. The business is investing heavily in improving the quality, governance, and operational use of its CMDB and enterprise architecture data, with ServiceNow and LeanIX at the heart of this journey. The environment is collaborative, delivery-focused, and federated, requiring strong engagement across IT Operations, Architecture, Application Support, and Service Design & Transition teams.
Your new role
As a CMDB & LeanIX Data Steward, you'll act as the hands-on authority for configuration and application data across ServiceNow CMDB and LeanIX. Your primary focus will be to establish and maintain a single, trusted, and operationally usable data model that supports service mapping, architecture, operations, and governance. This is a delivery-focused role where you'll take ownership of data quality, lifecycle controls, and reconciliation, ensuring both platforms remain synchronised, semantically aligned, and fit for purpose. You will work closely with internal stakeholders to embed pragmatic governance and prevent data decay following implementation.
Key responsibilities include:
- CMDB and LeanIX data stewardship
- Defining the canonical data model
- Supporting service mapping outcomes
- Resolving data conflicts
- Enabling sustainable BAU processes
What you'll need to succeed:
- Strong, hands-on experience with ServiceNow CMDB, including CI classes, relationships, and service mapping concepts
- Practical experience with LeanIX or equivalent enterprise architecture tooling
- Solid understanding of CSDM, application lifecycle management, and ITIL/ITSM processes
- Proven track record of improving data quality within complex IT environments
- Experience working across federated or global organisations
- Excellent stakeholder management skills with a pragmatic, delivery-led mindset
Desirable experience includes:
- Service mapping implementation
- Aligning EA tooling with operational CMDBs
- Exposure to SIAM or multi-supplier models
- Supporting audit or compliance activities
What you'll get in return:
- A contract role of up to 10 months with meaningful ownership and impact
- Market-competitive day rate (dependent on experience and engagement model)
- Flexible UK-based hybrid working, with occasional onsite attendance in Hertfordshire as required
- The opportunity to shape and embed CMDB and application data governance in a high-profile transformation programme
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
CMDB and LeanIX Data Steward in Watford employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CMDB and LeanIX Data Steward in Watford
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work with ServiceNow and LeanIX. A friendly chat can open doors and give you insights that might just land you the job.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with CMDB and data governance. This will help you stand out during interviews and demonstrate your hands-on expertise.
✨Tip Number 3
Be proactive! If you see a role that fits, don’t wait for the perfect moment. Apply through our website and follow up with a quick message to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the interview by understanding the company’s transformation goals. Familiarise yourself with their current challenges in data quality and governance, so you can discuss how your skills can help them succeed.
We think you need these skills to ace CMDB and LeanIX Data Steward in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CMDB and LeanIX Data Steward role. Highlight your hands-on experience with ServiceNow CMDB and LeanIX, and don’t forget to showcase your understanding of data quality and governance.
Showcase Your Stakeholder Skills: Since this role involves strong engagement across various teams, emphasise your stakeholder management skills. Share examples of how you've successfully collaborated in complex environments to deliver results.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make your achievements stand out, and ensure your language matches the job description to show you’re a great fit.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hays
✨Know Your Tools Inside Out
Make sure you have a solid understanding of ServiceNow CMDB and LeanIX. Brush up on CI classes, relationships, and service mapping concepts. Being able to discuss these tools confidently will show that you're ready to hit the ground running.
✨Showcase Your Data Quality Experience
Prepare examples from your past roles where you've improved data quality in complex IT environments. Highlight specific challenges you faced and how you overcame them, as this will demonstrate your hands-on experience and problem-solving skills.
✨Engage with Stakeholders
Since this role requires excellent stakeholder management, think about how you've successfully collaborated with different teams in the past. Be ready to share stories that illustrate your ability to engage and communicate effectively across various departments.
✨Understand Governance and Compliance
Familiarise yourself with governance frameworks and compliance activities related to CMDB and enterprise architecture. Being able to discuss how you can embed pragmatic governance will set you apart as a candidate who understands the bigger picture.