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- Tasks: Oversee maintenance and safety of leisure sites across the UK, ensuring high standards.
- Company: Join a leading leisure company focused on quality and customer experience.
- Benefits: Competitive salary, career growth opportunities, and hands-on leadership role.
- Other info: Dynamic role with travel and direct problem-solving responsibilities.
- Why this job: Make a real impact by ensuring facilities operate safely and efficiently.
- Qualifications: 5+ years in multi-site facilities management with strong leadership skills.
The predicted salary is between 50000 - 65000 £ per year.
You will be joining a leisure company who are looking for a Group Facilities Manager who is responsible for the maintenance and upkeep of all sites across the UK, ensuring every site operates safely and to high standards. This role owns the performance, condition, and longevity of all physical assets across the group. The successful candidate will ensure every site is safe, fully operational, meticulously maintained, and presented to the high standards expected.
Working closely with managers, regional leadership, and external contractors, the Group Facilities Manager will implement robust maintenance systems, control supplier performance, protect asset value, and ensure their sites operate reliably and efficiently at all times. This is a hands-on, senior operational role requiring strong leadership, commercial awareness, and proven experience managing facilities across a multi-site estate. The role is critical in supporting continued national expansion and delivering a consistent, premium customer experience across every location.
Key Responsibilities
- Estate Ownership & Maintenance Control
- Take full responsibility for the condition, safety, and functionality of all sites.
- Build and manage a group-wide repairs & maintenance reporting system with all managers.
- Triage, prioritise, and resolve all reactive maintenance issues across the estate.
- Attend sites regularly and be physically present where problems need fixing.
- Ensure zero tolerance on long-outstanding issues.
- Planned Preventative Maintenance (PPM)
- Design, implement, and continuously improve a group maintenance schedule.
- Building fabric
- Mechanical & electrical systems
- Plumbing & drainage
- HVAC & ventilation
- Catering and bar equipment
- IT, CCTV, access control and WiFi
- Build and maintain a central maintenance log for every site.
- Introduce service intervals, inspection regimes, and reporting templates.
- Supplier Sourcing & Contract Management
- Go to market to source and appoint approved national and regional contractors, including:
- Electrical
- Plumbing
- General building & DIY
- Court maintenance specialists
- HVAC
- Fire & security
- Negotiate call-out rates, SLAs, warranties, and retainer agreements.
- Create a preferred supplier framework with clear standards and response times.
- Manage performance, costs, and quality - remove underperforming suppliers quickly.
- Asset, Warranty & O&M Management
- Build and maintain an asset register across the group.
- Track and manage:
- Product warranties
- Guarantees
- Aftercare agreements
- Installer liabilities
- Ensure O&M manuals are created, stored, and kept up to date for every site.
- Own all handover documentation from new builds and refurbishments.
- Ensure sites operate assets in line with manufacturer requirements.
- New Site Handover & Growth Support
- Lead on the facilities side of new site openings, including:
- Snagging
- Defect management
- Supplier aftercare
- Warranty setup
- O&M compilation
- Cross-Functional Support
- Work closely with managers to train them on reporting, basic checks, and asset care.
- Liaise with marketing where physical assets are required on site (signage, price boards, POS, promotional installs).
- Support operations and regional management with estate performance reporting.
- Assist with budgeting for maintenance and long-term capex planning.
What We're Looking For
- Has 5+ years experience in multi-site facilities management (leisure, gyms, hospitality, retail, logistics, or sports facilities ideal).
- Is commercial, tough, organised, and decisive.
- Is used to running contractors, not being run by them.
- Is highly practical - understands buildings, M&E, and maintenance in the real world.
- Can build systems, but also roll their sleeves up.
- Is comfortable travelling, being on site, climbing ladders, and dealing with issues directly.
- Can implement standards and hold people accountable.
- Doesn't let problems drift.
Core Skills & Experience
- Multi-site maintenance management
- Contractor sourcing & negotiation
- Planned preventative maintenance systems
- Asset and warranty management
- Building services & general construction knowledge
- Health & safety awareness
- Budget control and cost tracking
- Strong organisation and documentation
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Group Facilities Manager - Client side in Warrington employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Facilities Manager - Client side in Warrington
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at companies you’re interested in. You never know who might help you land that dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its facilities. Understand their values and how they maintain their sites. This will not only impress your interviewers but also help you tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions related to facilities management and your experience. The more comfortable you are speaking about your skills, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Group Facilities Manager - Client side in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your multi-site facilities management experience and any relevant achievements that showcase your ability to maintain high standards across various locations.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Group Facilities Manager role. Share specific examples of how you've successfully managed facilities, resolved maintenance issues, and worked with contractors in the past.
Showcase Your Leadership Skills: Since this role requires strong leadership, make sure to highlight your experience in managing teams and contractors. We want to see how you've led projects or initiatives that improved site operations and safety.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Hays
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management, especially in the leisure sector. Understand the key responsibilities outlined in the job description, like maintenance control and supplier management. Being able to discuss specific examples from your past experience will show that you're the right fit for the role.
✨Show Your Leadership Skills
This role requires strong leadership, so be prepared to share instances where you've successfully led teams or managed contractors. Highlight your ability to implement systems and hold people accountable, as this will resonate well with the interviewers looking for someone who can take charge.
✨Be Hands-On
Since the job involves being physically present on-site, convey your willingness to roll up your sleeves and tackle issues directly. Share stories that demonstrate your practical approach to problem-solving and how you've dealt with maintenance challenges in the past.
✨Ask Smart Questions
Prepare thoughtful questions about the company's current facilities management practices and future expansion plans. This shows your genuine interest in the role and helps you gauge if the company aligns with your career goals. Plus, it gives you a chance to showcase your commercial awareness.