At a Glance
- Tasks: Drive user-centered research to enhance digital experiences for a leading Airlines group.
- Company: Join a top Airlines group with a focus on innovation and collaboration.
- Benefits: Flexible daily rate, hybrid work, and a chance to shape customer experiences.
- Other info: Exciting opportunity for career growth in a collaborative Product Design team.
- Why this job: Make a real impact on user experiences in a dynamic and supportive environment.
- Qualifications: 5+ years in digital research and strong UX research skills required.
The predicted salary is between 45000 - 55000 € per year.
Join a leading Airlines group and services provider as a User Researcher!
Job Overview: We are looking for a UX Researcher to join a collaborative Product Design team, driving user-centered research across digital products. You will play a key role in shaping customer experiences by delivering actionable insights through qualitative and quantitative research methodologies.
Location: Uxbridge (Hybrid)
Daily Rate: Flexible, Inside IR35, either through PAYE or Hays approved Umbrella company
Contract Length: 6 Months
Start Date: ASAP
Key Responsibilities:
- Plan and manage UX research projects across multiple products and share insights with stakeholders
- Conduct qualitative and quantitative research across discovery and testing phases
- Collaborate with product owners, designers, developers, and analytics teams to align research with business goals
- Design and execute research studies including interviews, usability testing, and workshops
- Translate research findings into clear, actionable recommendations for stakeholders
- Champion user needs to enhance customer experience and digital journeys
- Maintain documentation and communicate research outputs effectively across teams
Key Requirements:
- 5+ years of experience in digital research within corporate or agency environments
- Strong experience in qualitative and quantitative UX research methods
- Proficiency with remote research tools (e.g., User Testing, UserZoom)
- Experience working in Agile environments and cross-functional teams
- Excellent communication, stakeholder management, and report-writing skills
- Degree in Psychology, HCI, Product Design, or related field (or equivalent experience)
Additional Information:
Interview Process: 2 Stages
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
UX Researcher employer: Hays
Join a dynamic and innovative Airlines group that prioritises employee growth and collaboration in Uxbridge. With a flexible hybrid work model, you will thrive in a supportive environment that values user-centred design and offers opportunities for professional development. Experience a culture that champions creativity and teamwork while contributing to enhancing customer experiences across digital platforms.
StudySmarter Expert Advice🤫
We think this is how you could land UX Researcher
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you to someone in their company.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best UX research projects. Make sure to include case studies that demonstrate your process and the impact of your work. This will help you stand out during interviews.
✨Tip Number 3
Prepare for those interviews! Research the company and its products thoroughly. Think about how your experience aligns with their needs and be ready to discuss specific examples of your work that relate to their projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace UX Researcher
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in UX research, especially focusing on qualitative and quantitative methods. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about user research and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Research Skills:In your application, mention specific tools and methodologies you’ve used in past projects. We’re keen to know how you’ve applied your skills in real-world scenarios, so give us the details!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Hays
✨Know Your Research Methods
Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss how you've applied these in past projects, especially in Agile environments. This will show that you understand the core of what the role requires.
✨Showcase Your Collaboration Skills
Since this role involves working closely with product owners, designers, and developers, prepare examples of how you've successfully collaborated in cross-functional teams. Highlight any specific projects where your insights led to improved customer experiences.
✨Prepare for Practical Scenarios
Expect to be asked about how you would approach a UX research project from start to finish. Think through a hypothetical scenario and be ready to outline your process, including planning, conducting interviews, and translating findings into actionable recommendations.
✨Communicate Clearly
Strong communication skills are key for this role. Practice summarising complex research findings into clear, concise insights. You might even want to prepare a short presentation or report to demonstrate your ability to communicate effectively with stakeholders.
