Underwriting and Operations Lead - Life Insurance
Underwriting and Operations Lead - Life Insurance

Underwriting and Operations Lead - Life Insurance

Bournemouth Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Hays

At a Glance

  • Tasks: Lead underwriting and operations, improving processes and enhancing customer experiences.
  • Company: Join a pioneering company in health and life insurance focused on digital transformation.
  • Benefits: Enjoy performance bonuses, up to 12% pension contributions, and award-winning private health insurance.
  • Why this job: Be part of a collaborative team driving innovation and making a real impact in the industry.
  • Qualifications: Minimum two years of underwriting experience in medical or life insurance required.
  • Other info: Opportunity for mentorship and professional growth in a dynamic environment.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

Your new company
This is an exciting opportunity to join a forward-thinking organisation that's leading innovation in the health and life insurance space. With a strong focus on digital transformation and customer experience, the company is committed to delivering high-quality service through smarter, data-driven underwriting. You'll be part of a collaborative team that values expertise, continuous improvement, and strategic thinking.
Your new role
As the Medical Underwriting Service and Operations Lead, you'll take ownership of underwriting and servicing operations for both new and existing business. Your role will centre on improving processes, digitising the customer journey, and enhancing broker and client experiences. You'll work closely with the Team Manager and collaborate across departments including risk, systems, service delivery, and transformation. A key part of your remit will be driving automation and data-led improvements to ensure consistent, high-quality service.
You'll lead operational delivery, mentor team members, and act as a subject matter expert in medical underwriting. You'll also be responsible for managing compliance, monitoring performance metrics, and communicating progress to senior leadership.
What you'll need to succeed
To thrive in this role, you'll need previously demonstrated underwriting experience in medical or life insurance, ideally with a minimum of two years, although strong candidates with transferable experience will also be considered. You'll bring a strong understanding of underwriting processes, risk assessment, and regulatory requirements, along with excellent analytical and problem-solving abilities.
What you'll get in return
You'll be rewarded with a performance-based bonus scheme, a pension contribution of up to 12%, and access to award-winning private health insurance with its own set of rewards and benefits. Life assurance is also included, offering coverage equivalent to four times your annual salary.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Underwriting and Operations Lead - Life Insurance employer: Hays

Join a pioneering organisation at the forefront of health and life insurance, where innovation and digital transformation are at the heart of our operations. We foster a collaborative work culture that prioritises continuous improvement and employee development, offering robust benefits such as a performance-based bonus scheme, generous pension contributions, and award-winning private health insurance. Located in a vibrant area, this role not only provides meaningful work but also opportunities for professional growth and mentorship within a supportive team environment.
Hays

Contact Detail:

Hays Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Underwriting and Operations Lead - Life Insurance

✨Tip Number 1

Familiarise yourself with the latest trends in digital transformation within the insurance sector. Understanding how technology is reshaping underwriting processes will give you an edge during interviews.

✨Tip Number 2

Network with professionals in the life insurance industry, especially those involved in underwriting and operations. Engaging with them can provide insights into the company culture and expectations, which can be invaluable.

✨Tip Number 3

Prepare to discuss specific examples of how you've improved processes or implemented data-driven solutions in your previous roles. This will demonstrate your capability to drive automation and enhance service delivery.

✨Tip Number 4

Research the company's values and recent initiatives in customer experience and compliance. Tailoring your conversation around these topics can show your genuine interest and alignment with their mission.

We think you need these skills to ace Underwriting and Operations Lead - Life Insurance

Medical Underwriting Expertise
Life Insurance Knowledge
Risk Assessment Skills
Regulatory Compliance Understanding
Process Improvement
Data Analysis
Automation Implementation
Analytical Skills
Problem-Solving Abilities
Team Leadership
Performance Monitoring
Communication Skills
Customer Experience Enhancement
Collaboration Across Departments

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in underwriting and operations, especially in medical or life insurance.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your analytical abilities, problem-solving skills, and any experience with digital transformation or process improvement.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the industry and your understanding of the company's focus on innovation and customer experience. Mention specific examples of how you've improved processes or led teams in previous roles.

Highlight Compliance and Performance Metrics: In your application, make sure to mention your experience with compliance and performance monitoring. This is crucial for the role, so provide concrete examples of how you've managed these aspects in your previous positions.

How to prepare for a job interview at Hays

✨Showcase Your Underwriting Experience

Make sure to highlight your previous experience in medical or life insurance underwriting. Be prepared to discuss specific cases where you successfully assessed risk and made informed decisions.

✨Demonstrate Analytical Skills

Since the role requires strong analytical abilities, come ready with examples of how you've used data to drive improvements in processes or decision-making. This will show your potential employer that you can contribute to their data-driven approach.

✨Understand the Company’s Digital Transformation Goals

Research the company's focus on digital transformation and customer experience. Be ready to discuss how you can contribute to enhancing these areas, particularly through automation and process improvement.

✨Prepare for Compliance and Regulatory Questions

Given the importance of compliance in underwriting, brush up on relevant regulations and be prepared to discuss how you ensure adherence to these standards in your work.

Underwriting and Operations Lead - Life Insurance
Hays
Location: Bournemouth
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