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- Tasks: Provide top-notch customer service and support administrative tasks.
- Company: Join a dynamic team in Crewe focused on delivering excellent client experiences.
- Benefits: Enjoy morning shifts with flexible hours and a supportive work environment.
- Why this job: Gain valuable experience in customer service while working in a friendly office culture.
- Qualifications: SAP knowledge is essential; previous customer service experience is a plus.
- Other info: This is a temporary role, perfect for students seeking part-time work.
The predicted salary is between 24000 - 36000 £ per year.
Your new role as a Temporary Customer Service Administrator, you will play a crucial role in ensuring the smooth operation of the office. Your responsibilities will include:
- Providing exceptional customer service by addressing enquiries, resolving issues, and offering information to clients and visitors.
- Supporting administrative tasks as required.
Location: Crewe
Hours: Mornings Only
Note: SAP is a necessity.
Temporary Customer Service Administrator employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Service Administrator
✨Tip Number 1
Familiarise yourself with SAP before the interview. Since it's a necessity for the role, having a solid understanding of how to navigate and utilise SAP will give you a significant edge over other candidates.
✨Tip Number 2
Brush up on your customer service skills. Think of specific examples from your past experiences where you successfully resolved customer issues or provided exceptional service, as these will be key talking points during your discussions.
✨Tip Number 3
Research the company culture at StudySmarter. Understanding our values and how we operate can help you tailor your responses in the interview, showing that you’re not just a fit for the role but also for our team.
✨Tip Number 4
Prepare questions to ask during the interview. This shows your interest in the role and helps you gauge if the position aligns with your career goals. Consider asking about the team dynamics or what a typical day looks like for a Customer Service Administrator.
We think you need these skills to ace Temporary Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Temporary Customer Service Administrator position. This will help you tailor your application to highlight relevant skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service experience, especially in administrative roles. Mention specific examples of how you've resolved issues or provided exceptional service.
Showcase SAP Knowledge: Since SAP knowledge is a necessity for this role, make sure to mention any experience you have with SAP systems. If you have completed any relevant training or certifications, include those as well.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Explain why you are a good fit for the company and how you can contribute to their success.
How to prepare for a job interview at Hays
✨Showcase Your Customer Service Skills
Make sure to highlight your previous experience in customer service. Be prepared to share specific examples of how you've successfully resolved customer issues or provided exceptional service.
✨Familiarise Yourself with SAP
Since SAP is a necessity for this role, take some time to brush up on your knowledge of the software. If you have any relevant experience, be ready to discuss it during the interview.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss situations where you've had to think on your feet and resolve issues quickly. Employers love candidates who can handle challenges effectively.
✨Ask Insightful Questions
At the end of the interview, don't forget to ask questions about the company culture or the team you'll be working with. This shows your interest in the role and helps you determine if it's the right fit for you.
