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For Companies At a Glance
- Tasks: Join a vibrant team handling customer calls and data processing.
- Company: Be part of a progressive business in Woolpit, growing and dynamic.
- Benefits: Enjoy competitive pay and a structured work schedule.
- Why this job: Perfect for gaining experience in customer service while working in a lively environment.
- Qualifications: Previous office-based customer service experience and strong communication skills required.
- Other info: Temporary role from 30/06–10/07 & 18/08–25/08, 100% office-based.
Temporary Customer Services | Holiday Cover | £competitive hourly rate
Your new company
My client is a progressive, growing business based in Woolpit.
Your new role
This is a short-term temporary cover for a busy and vibrant team. Duties and responsibilities will include but are not limited to:
- Data processing
- Making outbound calls
- Taking inbound calls
- Logging information on a bespoke CRM
- Working on Sage 50/Sage 200
What you'll need to succeed
To succeed in this job, you will need to have office-based customer service and administration experience as well as be comfortable on the phone, have great communication and IT skills with the ability to 'hit the ground running' and the ability to manage your own workloads.
What you'll get in return
Hours are Monday to Thursday 9-5 and Friday 8:30-16:00. 100% office-based. Dates: 30/06–10/07 & 18/08–25/08.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Temp Customer Services employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temp Customer Services
✨Tip Number 1
Familiarise yourself with the specific CRM and Sage software mentioned in the job description. If you have experience with similar systems, be ready to discuss how your skills can transfer to these platforms.
✨Tip Number 2
Prepare for potential phone interviews by practising common customer service scenarios. This will help you demonstrate your communication skills and ability to handle calls effectively.
✨Tip Number 3
Show enthusiasm for the temporary nature of the role. Employers appreciate candidates who are flexible and willing to jump in during busy periods, so express your eagerness to contribute to the team.
✨Tip Number 4
Network with current or former employees of the company if possible. They can provide insights into the team culture and expectations, which can help you tailor your approach during the interview.
We think you need these skills to ace Temp Customer Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service and administration experience. Emphasise any roles where you've managed workloads or worked in a busy environment, as this is crucial for the temporary position.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and ability to adapt quickly. Mention your familiarity with CRM systems and any experience with Sage 50/Sage 200, as these are important for the role.
Highlight Key Skills: In your application, clearly outline your IT skills and your comfort level with making and receiving calls. Use specific examples to demonstrate how you've successfully handled similar tasks in previous roles.
Follow Application Instructions: Ensure you click 'apply now' on the StudySmarter website and attach your up-to-date CV. Double-check that all information is accurate and complete before submitting your application.
How to prepare for a job interview at Hays
✨Showcase Your Customer Service Experience
Make sure to highlight your previous customer service roles during the interview. Share specific examples of how you've handled challenging situations or provided excellent service, as this will demonstrate your capability to thrive in a busy environment.
✨Familiarise Yourself with CRM Systems
Since the role involves logging information on a bespoke CRM, it’s beneficial to research common CRM systems and be prepared to discuss any experience you have with them. This shows that you're proactive and ready to hit the ground running.
✨Prepare for Phone Interactions
As the job requires making and receiving calls, practice your phone etiquette. Consider conducting mock calls with a friend to refine your communication skills and ensure you sound confident and professional.
✨Demonstrate Your IT Skills
Be ready to discuss your proficiency with software like Sage 50/Sage 200. If you have experience with these or similar programmes, mention it. If not, express your willingness to learn quickly, as this is crucial for managing workloads effectively.
