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For Companies At a Glance
- Tasks: Join a vibrant team handling customer calls and data processing.
- Company: Work with a progressive business in Woolpit, known for growth and innovation.
- Benefits: Enjoy competitive pay and a structured work schedule, Monday to Friday.
- Why this job: Perfect for gaining experience in a dynamic environment while making valuable connections.
- Qualifications: Must have customer service experience and strong communication skills.
- Other info: This is a temporary role from 30/06-10/07 & 18/08-25/08.
Temporary Customer Services Holiday Cover £competitive hourly rate
Your new company
My client is a progressive, growing business based in Woolpit.
Your new role
This is a short-term temporary cover for a busy and vibrant team. Duties and responsibilities will include but are not limited to:
- Data processing
- Making outbound calls
- Taking inbound calls
- Logging information on a bespoke CRM
- Working on Sage 50/Sage 200
What you'll need to succeed
To succeed in this job, you will need to have office-based customer service and administration experience as well as be comfortable on the phone, have great communication and IT skills with the ability to 'hit the ground running' and the ability to manage your own workloads.
What you'll get in return
Hours are Monday to Thursday 9-5 and Friday 8:30-16:00. 100% office-based. Dates: 30/06-10/07 & 18/08-25/08.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Temp Customer Services employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temp Customer Services
✨Tip Number 1
Familiarise yourself with the specific CRM and Sage software mentioned in the job description. If you have experience with similar systems, be ready to discuss how your skills can transfer.
✨Tip Number 2
Prepare for potential phone interviews by practising common customer service scenarios. This will help you demonstrate your communication skills and ability to handle calls effectively.
✨Tip Number 3
Research the company culture of the business in Woolpit. Understanding their values and work environment can help you tailor your conversation during any interviews.
✨Tip Number 4
Be ready to showcase your ability to manage workloads efficiently. Think of examples from your past experiences where you successfully juggled multiple tasks or met tight deadlines.
We think you need these skills to ace Temp Customer Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your office-based customer service and administration experience. Emphasise any relevant skills, such as communication and IT proficiency, that align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your ability to manage workloads and your readiness to 'hit the ground running'. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Highlight Relevant Skills: In your application, clearly outline your experience with data processing, making outbound calls, and using CRM systems. If you have worked with Sage 50 or Sage 200, be sure to mention this as it is directly relevant to the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hays
✨Show Your Customer Service Skills
Make sure to highlight your previous customer service experience during the interview. Be ready to share specific examples of how you've handled difficult situations or provided excellent service in the past.
✨Familiarise Yourself with CRM Systems
Since the role involves logging information on a bespoke CRM, it’s beneficial to research common CRM systems and be prepared to discuss any relevant experience you have with them. This shows your readiness to adapt quickly.
✨Demonstrate Communication Skills
As the job requires making and taking calls, practice articulating your thoughts clearly. You might even want to prepare a few scenarios where you successfully communicated with customers to resolve issues.
✨Prepare for Technical Questions
Given that the role involves working with Sage 50/Sage 200, brush up on your knowledge of these systems. Be prepared to answer questions about your experience with accounting software and how you can leverage it in this role.
