Technician 2
Technician 2
LocationAldershot GU11 2JN
Contract 7 Months – Mon – Fri 08:30 – 05:00
Job Description:Candidate Requirements:Must hold SC Clearance.
Key Responsibilities:
Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract.
Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract
Effective Management of disposals that go through their Hub as per contract
Triage and perform hardware repairs of \’in Warranty kit\’ and liaise with vendors for parts and returns as per contract
Locker replenishments where appropriate as per contract
Highlight potential issues with service/potential service improvements to their Team Leader
Follow any agreed processes and procedures either from the Authority (site regulations etc) or clients\’ own
Next StageConversation with recruiter to assess suitability.
Start DateASAP
Interested in applying? Just reply with an up-to-date copy of your CV on to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role – please let me know.
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