At a Glance
- Tasks: Support customer service with technical sales orders and back office administration.
- Company: Global manufacturing business with a growing team in Ellesmere Port.
- Benefits: Free on-site parking, excellent amenities, and flexible working hours.
- Other info: Immediate start available in a dynamic and supportive team.
- Why this job: Join a fast-paced environment and make a real impact in customer service.
- Qualifications: Experience in administration; manufacturing or engineering background is a plus.
The predicted salary is between 27800 - 28500 £ per year.
Your new company is a global manufacturing business based on the Ellesmere Port Industrial Estate. The role is based in the Customer Service Team to support with a backlog of work and to cover several pre-planned holidays in the team. This is an expanding team that needs technical administrative support with an immediate start.
Your new role involves sitting as part of a busy customer service function which processes technical sales orders in the millions per order. You will support the customer account managers and representatives by picking up all the back office administration to ensure swift and prompt order management. Responsibilities include:
- Supporting with sales order inputting
- Responding to customer enquiries via email regarding order updates, product queries, or order amendments
- Managing other back office administration, such as freight order claim backs
- Managing the electronic filing system
- Escalating discrepancies as soon as they are identified
This is a fast-paced environment that uses a SAP based ERP. You will be based on-site full-time in Ellesmere Port with access to ample free on-site parking and excellent on-site amenities, working from 9am - 5:30pm Monday to Friday. Some flexibility around the working hours can be considered.
What you'll need to succeed: Whilst manufacturing or engineering industry experience would be ideal.
Technical Sales Administrator employer: Hays
Join a dynamic global manufacturing business located in the Ellesmere Port Industrial Estate, where you will be part of an expanding customer service team dedicated to delivering exceptional support. With a focus on employee growth and development, the company offers a collaborative work culture, ample free on-site parking, and excellent amenities, making it an ideal environment for those seeking meaningful and rewarding employment. Enjoy the flexibility of working hours while contributing to a fast-paced team that values your contributions.
