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- Tasks: Support research students and supervisors through the doctoral programme lifecycle with precision and care.
- Company: A Bath-based business with a friendly, high-performing administrative team.
- Benefits: Weekly pay, flexible hours, and a supportive work environment.
- Other info: Join a dynamic team and enjoy opportunities for personal growth.
- Why this job: Make a real impact on students' academic journeys while developing your administrative skills.
- Qualifications: Strong admin experience, excellent communication skills, and a service mindset.
The predicted salary is between 12 - 15 £ per hour.
Bath based business
If you enjoy running complex processes with precision, supporting people through important milestones, and being the calm centre of a busy academic environment, this role will suit you perfectly.
We're looking for a Programmes Administrator to join a specialist team that supports research students and supervisors across a portfolio of doctoral programmes. You'll be part of a professional, friendly, high-performing administrative team that underpins the full doctoral lifecycle - from enrolment to completion.
Key Responsibilities:
- Managing academic administration - coordinating key processes such as candidature, confirmation, progress reporting, changes of circumstance and examination arrangements.
- Maintaining accurate student records - ensuring all decisions and updates are captured correctly in the student record system, with full awareness of data protection requirements.
- Supporting taught elements of doctoral programmes - organising residential sessions, booking rooms and facilities, liaising with speakers, and administering assessments including moderation and Boards of Examiners.
- Delivering excellent student support - helping to create induction materials, updating online platforms, and signposting students to the right information at the right time.
- Coordinating research degree assessments - managing examiner appointments, thesis submissions, viva logistics, and communication with candidates and examiners.
- Monitoring student progress - tracking milestones, identifying issues early, and working with academic leads to resolve progression cases.
- Contributing to events and activities - supporting inductions, training sessions, conferences, showcases and recruitment events.
- Producing reports and data - generating progression and supervision statistics to inform programme decisions.
- Improving processes - sharing ideas, supporting colleagues, and helping to maintain high service standards across the team.
What you'll need to succeed:
- Strong administrative experience in a busy, process-driven environment.
- Excellent written and verbal communication skills, with real attention to detail.
- Confidence using IT systems, databases and online platforms.
- The ability to manage competing deadlines and keep complex workflows moving.
- A calm, methodical approach and the ability to build positive working relationships.
- Flexibility, adaptability and a willingness to learn new systems and procedures quickly.
- Experience in student administration or the wider education sector is an advantage, but not essential - what matters most is your accuracy, organisation, judgement and service mindset.
What you'll get in return:
You'll play a key part in supporting researchers at some of the most important stages of their academic journey. Your work ensures that doctoral programmes run smoothly, students feel supported, and academic colleagues can rely on high-quality, timely administration.
If you're motivated by structure, service, and making complex processes work well for people, this is a role where you'll make a real impact. Great team to work with.
Hourly pay on a weekly basis paid. 3 months min work.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Programme Administrator in Taunton employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Administrator in Taunton
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Tailor your answers to show how you fit into their vibe, especially around supporting students and managing processes.
✨Tip Number 3
Practice common interview questions related to administration and student support. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest can keep you top of mind and show your enthusiasm for the role.
We think you need these skills to ace Programme Administrator in Taunton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Programme Administrator role. Highlight your administrative experience and any relevant achievements that showcase your attention to detail and ability to manage complex processes.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've supported teams or managed projects in the past, and don’t forget to express your enthusiasm for working in an academic environment!
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear, concise, and free of errors. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure all your details are captured correctly and you’ll be one step closer to joining our friendly team!
How to prepare for a job interview at Hays
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Programme Administrator role. Familiarise yourself with the key responsibilities like managing academic administration and supporting student progress. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires managing complex processes, be ready to share examples of how you've successfully handled similar tasks in the past. Think about specific situations where your attention to detail and ability to manage competing deadlines made a difference. This will highlight your suitability for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Demonstrate Your Communication Skills
As a Programme Administrator, excellent communication is key. During the interview, practice clear and concise responses. You might even want to prepare a brief introduction about yourself that highlights your relevant experience and skills, ensuring you come across as confident and articulate.